Continuous Improvement Lead

4 weeks ago

Auckland, New Zealand Wwnz Support Full time

We are Woolworths GroupWe are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.
If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
Ready to make an impact?We're looking for a new Continuous Improvement Lead to join our Operations Support team, within the Process Transformation area, reporting to our National Continuous Improvement Manager. The Process Transformation team lead initiatives and projects across all business units within the ecosystem, including concept build through to implementation, unifying teams and stakeholders. We build strong relationships with key stakeholders within Store Operations and across other functions at National and Zone level to ensure collaboration, engagement and awareness.
About the Role | Mo te TurangaThe Continuous Improvement Lead plays a pivotal role in supporting stores to maintain the supermarket end-to-end process value model. A core component of this role is to apply an operational lens by listening to and supporting store teams to successfully land change in a way which is simple for stores. This role will also partner with other business units to understand how we can measure the success of PoCs based on the process value chain that the initiative is impacting. The role is responsible for supporting the Continuous Improvement strategy and associated initiatives that interact with customer experience and team processes.
Some of the key responsibilities:

Lead process improvement projects, engaging and partnering with the relevant BU to scope, test and implement the improvement across our national store network, including being responsible for all change management activities.
Lead the facilitation of improvement workshops with key stakeholders, using best practice methodologies (e.g. Lean Six Sigma).
Identify and prioritise a list of pain points by spending time in stores, observing processes and understanding opportunities to improve efficiency and effectiveness of store processes.
Influence and recommend process improvements and work with relevant BU to scope, test and implement the improvement.

About You | MouTo succeed in this role you will need to bring a background of end-to-end store operations in a fast-paced FMCG/Retail business where you can navigate change and adapt quickly. You will be a strategic thinker focusing on higher level goals, bringing a detailed understanding of business drivers and delivering with Agile ways of working.
To be successful in this position, you will bring:

5+ years experience in an FMCG/Retail environment.
Proven experience in engaging, managing and influencing cross-functional stakeholders.
Demonstrated experience in project management, facilitating sessions with business leaders and operational teams.
Results orientated with a strong business acumen.
Ability to relentlessly identify business improvement opportunities and lead cross-functional project teams to find suitable solutions.
Experience in or a strong desire to learn about the present & future of digital related activities.

If you're the sort of individual who strives to always do the right thing for customers, team, our communities, and our business then we ought to connect.
Working with Woolworths NZ | Me mahi tahi tatou ki Woolworths NZOur purpose is to make Kiwis' lives a little better every day. We're friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you'll be working with a business that touches the lives of three million New Zealanders a week. We offer a diverse range of career opportunities across our ecosystem.
Come as you are | Nau mai, whakatau maiWe're an equal opportunity employer and are committed to the principle of equal opportunity for all. If you're smart and good at what you do, let's work together | Me mahi tahi tatou.
Everyone belongs at Woolworths GroupDiversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

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