Call Center Specialist

5 hours ago

Nelson, New Zealand O’Reilly Automotive Full time

**Job Title:** Call Center Specialist **Company:** O'Reilly Automotive **Location:** Nelson, Nelson, NZ **Job Type:** Part-Time **Seniority Level:** Entry Level **Years of Experience Required:** 1 Year **Job Description:** O'Reilly Automotive is seeking a dedicated and enthusiastic Call Center Specialist to join our dynamic team in Nelson, NZ.
This entry-level position offers a fantastic opportunity for individuals eager to build a career in customer service within a supportive and rewarding environment.
As a Call Center Specialist, you will serve as the frontline of our customer service efforts, providing exceptional support to our clients while demonstrating the values that O'Reilly Automotive stands for.
**Key Responsibilities:** 1.
**Customer Support**: - Handle incoming customer calls and inquiries with professionalism and a positive attitude.
- Assist customers in locating automotive parts and products through various inquiry channels, including phone, chat, and email.
2.
**Problem Solving**: - Resolve customer issues, concerns, and complaints effectively and efficiently, ensuring customer satisfaction and loyalty.
- Utilize negotiation skills to find mutually beneficial solutions and enhance customer experiences.
3.
**Product Knowledge**: - Maintain a strong understanding of O'Reilly Automotive's product lines and services to provide accurate information to customers.
- Continuously learn about new products and policies to stay informed and provide updated knowledge to customers.
4.
**Data Entry and Record Keeping**: - Accurately log customer interactions, inquiries, and resolutions in the database for future reference.
- Process customer orders and returns as required, ensuring all transactions are recorded accurately.
5.
**Team Collaboration**: - Work closely with other team members and departments to ensure seamless service delivery.
- Participate in team meetings and contribute to brainstorming sessions to improve processes and customer service standards.
6.
**Time Management**: - Prioritize tasks effectively to manage call volume, ensuring quick and efficient response times.
- Adhere strictly to scheduled shifts and break timings.
7.
**Feedback and Reporting**: - Provide feedback on customer trends, product recommendations, and common issues to management.
- Participate in training sessions and workshops to enhance skills and adapt to evolving customer service practices.
**Requirements:** - **Education**: High school diploma or equivalent required; additional education in business or customer service is a plus.
- **Experience**: Minimum of 1 year of experience in a customer service or call center environment.
- **Personality Traits**: - Reliable and dependable; consistently meet attendance and punctuality standards.
- Hardworking and motivated to deliver high-quality customer service.
- **Soft Skills**: - Strong time management skills to handle multiple tasks and prioritize effectively.
- Excellent negotiation skills to manage and resolve customer disputes amicably.
- Adaptable and willing to learn in a fast-paced, dynamic environment.
- **Technical Skills**: - Proficiency in computer applications and call center software.
- Comfortable using databases for logging customer information and inquiries.
**Benefits:** - Competitive remuneration with travel and spending expenses.
- Retirement plan options to secure your future.
- Paid Time Off (PTO) to ensure work-life balance and time for personal commitments.
**Working Environment:** Join a team where you are encouraged to continuously learn and adapt to stay ahead in a rapidly changing world.
We are committed to fostering a collaborative workplace culture that values growth, innovation, and the pursuit of excellence.
**Application Deadline:** Please submit your application by ******** to be considered for this opportunity.
**Equal Opportunity Statement:** O'Reilly Automotive is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.

  • Call Center Specialist

    3 days ago

    Nelson, New Zealand O’Reilly Automotive Full time

    **Job Title:** Call Center Specialist **Company:** O'Reilly Automotive **Location:** Nelson, Nelson, NZ **Job Type:** Part-Time **Seniority Level:** Entry Level **Years of Experience Required:** 1 Year **Job Description:** O'Reilly Automotive is seeking a dedicated and enthusiastic Call Center Specialist to join our dynamic team in Nelson, NZ.This...

  • Call Center Associate

    6 hours ago

    Nelson, New Zealand Amazon.Com Full time

    **Job Title:** Call Center Associate **Company:** Amazon.com **Location:** Nelson, Nelson, NZ **Job Type:** Full-time **Seniority:** Entry Level **Years of Experience:** 1 --- **Job Description:** Amazon is seeking a dedicated and motivated Call Center Associate to join our dynamic team in Nelson, NZ.As a vital part of our customer service framework, you...

  • Call Center Associate

    3 days ago

    Nelson, New Zealand Amazon.Com Full time

    **Job Title:** Call Center Associate **Company:** Amazon.com **Location:** Nelson, Nelson, NZ **Job Type:** Full-time **Seniority:** Entry Level **Years of Experience:** 1 --- **Job Description:** Amazon is seeking a dedicated and motivated Call Center Associate to join our dynamic team in Nelson, NZ.As a vital part of our customer service framework, you...

  • Assistant Learning Specialist

    3 days ago

    Nelson, New Zealand University Of Maryland Full time

    Story Links Under the supervisor of Gossett Student-Athlete Center's Learning Support Services, the Assistant Learning Specialist will be responsible for providing comprehensive educational support to a designated caseload of at-risk student-athletes through learning strategy enhancement and academic skill development. Primary Job Duties: Conduct daily...

  • Assistant Learning Specialist

    3 weeks ago

    Nelson, New Zealand University Of Maryland Full time

    Story Links Under the supervisor of Gossett Student-Athlete Center's Learning Support Services, the Assistant Learning Specialist will be responsible for providing comprehensive educational support to a designated caseload of at-risk student-athletes through learning strategy enhancement and academic skill development.Primary Job Duties: Conduct daily...

  • Assistant Learning Specialist

    3 days ago

    Nelson, New Zealand University Of Maryland Full time

    Story LinksUnder the supervisor of Gossett Student-Athlete Center's Learning Support Services, the Assistant Learning Specialist will be responsible for providing comprehensive educational support to a designated caseload of at-risk student-athletes through learning strategy enhancement and academic skill development.Primary Job Duties: Conduct daily...

  • Certified Registered Nurse Anesthetist

    2 months ago

    Nelson, New Zealand The University of Kansas Health System Full time

    Certified Registered Nurse Anesthetist (CRNA) - Olathe Campus Apply at Olathe Pavilion Position Title: Certified Registered Nurse Anesthetist (CRNA) - Olathe Campus Position Summary / Career Interest: Responsibilities: Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. Note: These statements...

  • Certified Registered Nurse Anesthetist

    3 weeks ago

    Nelson, New Zealand The University Of Kansas Health System Full time

    Certified Registered Nurse Anesthetist (CRNA) - Olathe Campus Apply at Olathe Pavilion Position Title: Certified Registered Nurse Anesthetist (CRNA) - Olathe Campus Position Summary / Career Interest: Responsibilities: Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. Note: These statements...

  • Certified Registered Nurse Anesthetist

    5 days ago

    Nelson, New Zealand The University Of Kansas Health System Full time

    Certified Registered Nurse Anesthetist (CRNA) - Olathe Campus Apply at Olathe PavilionPosition Title: Certified Registered Nurse Anesthetist (CRNA) - Olathe CampusPosition Summary / Career Interest: Responsibilities: Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. Note: These statements are...

  • Cathedral Administrative Assistant

    3 months ago

    Nelson, New Zealand Diocese Of Nelson Appeals Full time

    The Cathedral of Mary Immaculate Parish in beautiful Nelson BC is seeking an Administrative Assistant for the Parish Office.This is a part-time position; 20-25 hours/week with a starting wage of $21/hour or commensurate with qualifications and/or experience.Role: To provide reception and administrative services and information management to assist the...

  • Cathedral Administrative Assistant

    4 weeks ago

    Nelson, New Zealand Diocese Of Nelson Appeals Full time

    The Cathedral of Mary Immaculate Parish in beautiful Nelson BC is seeking an Administrative Assistant for the Parish Office. This is a part-time position; 20-25 hours/week with a starting wage of $21/hour or commensurate with qualifications and/or experience. Role: To provide reception and administrative services and information management to assist the...

  • Certified Registered Nurse Anesthetist

    2 weeks ago

    Nelson, New Zealand The University Of Kansas Health System Full time

    Certified Registered Nurse Anesthetist (CRNA) - Olathe CampusApply at Olathe PavilionPosition Title: Certified Registered Nurse Anesthetist (CRNA) - Olathe CampusPosition Summary / Career Interest:Responsibilities:Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.Note: These statements are...

  • Certified Registered Nurse Anesthetist

    3 days ago

    Nelson, New Zealand The University Of Kansas Health System Full time

    Certified Registered Nurse Anesthetist (CRNA) - Olathe CampusApply at Olathe PavilionPosition Title: Certified Registered Nurse Anesthetist (CRNA) - Olathe CampusPosition Summary / Career Interest:Responsibilities: Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.Note: These statements are...

  • Certified Registered Nurse Anesthetist

    6 days ago

    Nelson, New Zealand The University of Kansas Health System Full time

    Certified Registered Nurse Anesthetist (CRNA) - Olathe Campus Apply at Olathe Pavilion Position Title: Certified Registered Nurse Anesthetist (CRNA) - Olathe Campus Position Summary / Career Interest: Responsibilities: Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. Note: These statements...

  • Merchandising And Support Specialist

    2 weeks ago

    Nelson, New Zealand Pacificomm Full time

    This is an amazing opportunity for a Merchandising and Support Specialist to work with a renowned industry leader and household name, at the forefront of technology and innovation. This role is working 10 hours per week, based in the Nelson/Marlborough region.We are looking for individuals with a passion for people and tech. With exceptional people skills...

  • Merchandising And Support Specialist

    2 weeks ago

    Nelson, New Zealand Pacificomm Full time

    This is an amazing opportunity for a Merchandising and Support Specialist to work with a renowned industry leader and household name, at the forefront of technology and innovation. This role is working 10 hours per week , based in the Nelson/Marlborough region. We are looking for individuals with a passion for people and tech. With exceptional people skills...

  • Merchandising And Support Specialist

    3 days ago

    Nelson, New Zealand Pacificomm Full time

    This is an amazing opportunity for a Merchandising and Support Specialist to work with a renowned industry leader and household name, at the forefront of technology and innovation.This role is working 10 hours per week , based in the Nelson/Marlborough region.We are looking for individuals with a passion for people and tech.With exceptional people skills and...

  • Merchandising And Support Specialist

    3 days ago

    Nelson, New Zealand Pacificomm Full time

    This is an amazing opportunity for a Merchandising and Support Specialist to work with a renowned industry leader and household name, at the forefront of technology and innovation. This role is working 10 hours per week , based in the Nelson/Marlborough region.We are looking for individuals with a passion for people and tech. With exceptional people skills...

  • Desktop Network Euc It Support

    6 hours ago

    Nelson, New Zealand Eil Global Full time

    We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, servers, networks, and data center technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for an IT Technician for onsite support services to...

  • Nurse Specialist

    1 week ago

    Nelson, Nelson, New Zealand WOFO Full time

    About the Role:We are seeking experienced and passionate Registered Nurses to deliver high-quality nursing services at WOFO. Our team is dedicated to creating an inclusive workplace that promotes and values diversity, reflecting the communities we serve.Key Responsibilities: Strong clinical assessments and excellent assessment skills Ability to think fast on...