Duty Manager
5 months ago
**Duty Manager**
We are looking for 2 Duty Managers to work in our liquor store based in Parua Bay, Northland.
**Job details**:
Number of vacancies - 2
Hours of work - Minimum 30 hours per week.
Pay rate - $29.80 per hour.
**Job responsibilities are as follows**:
- Greet customers as they enter and exit the store.
- Assist with customer enquiries and requests.
- Ensure that the store complies with the Sale and Supply of Alcohol Act and the terms of the licence.
- Operate cash registers, scanners, and point-of-sale (POS) systems/terminals.
- Take payments from customers for goods or services and issue sales invoices using cash register or point of sale machine.
- Keep an accurate cash register by counting and recording money received and balancing against register sales record.
- Issue sales dockets, and give change where required.
- Check that trolleys and carrier bags are clean and properly positioned.
- Ensure that there is sufficient change, carry bags, and other relevant materials at the checkout.
- Remember product locations in the store and provide product specific advice or any other direction to customers, as needed.
- Help drive and improve client awareness of the most recent deals and promotions in accordance with liquor regulations.
- Provide excellent customer service to all clients by listening to and responding to their enquiries in a confident and professional manner.
- Record, inform and provide recommendations to the company director/manager for business growth.
- Ensure that the checkout area is kept clean and organised.
**Role requirements**
- Relevant work experience preferred but not mandatory.
- Must have LCQ.
- Have positive attitude.
- Ability to provide exceptional customer service experience.
**Salary**: $29.80 per hour
Schedule:
- Shift work
Ability to commute/relocate:
- Parua Bay, Northland: Reliably commute or planning to relocate before starting work (required)
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