Duty Manager All Seasons
3 weeks ago
**Duty Manager | All Seasons**
**Who are we?**
Our West Liquor Stores are part of West Auckland Trust Services collectively known at The Trusts. There are 22 West Liquor and Village, Wine & Spirits stores, 4 Liquorland's, 8 hospitality venues and The Quality Hotel Lincoln Green. We are all about keeping things local in our community and giving back to West Auckland.
**The Role**:
Currently we have a full-time Retail Duty Manager position at our West Liquor All Seasons. This is an energetic, hardworking, high performing team that enjoys having tonnes of fun along the way; and we're looking for people that are the same
**Responsibilities include**:
- Delivering exceptional customer service experience while monitoring and upholding the Sales of Alcohol legislation.
Effective use of retail merchandise strategies to optimise store presentation, promotional display and most importantly generate sales
- Overseeing all aspects of cash handling, stock management and health & safety
- Coach and mentoring team members in all aspects of day-to-day operation and on-going product training
***What We're Looking For**:
- Previous experience working in a retail environment
- Mature and responsible when it comes to following procedures and dealing with tough situations
- Strong communication skills, a passion for delivering world class customer service and proven track record in building lasting rapport
- The ability to deliver retail merchandise strategies with a unique and creative flair
- Commitment in upskilling your team from on boarding, on the job training to specialist product knowledge.
- Have the confidence to work independently without supervision
**What's in it for you?**
- Lots of opportunity for career progression within The Trusts
- Structured learning & development programme and on-the-job sales training
- Staff discount + 4% Kiwisaver + life insurance cover equivalent to one year’s pay
- Discounted Health insurance
- Paid day off on your birthday
- Discounted Gym membership at The Trust Stadium Gym
You must hold a current Liquor Control Qualification and General Manager's licence and be physically fit as you will be required to lift, move and shelve stock.
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