Foh Assistant Manager

6 days ago


Wellington City, New Zealand Astoria Cafe Ltd Full time

At least 1 year' experience in a similar role.
- General Managers Certificate.
- Extensive food and wine knowledge.
- Strong leadership, motivational and people skills.
- Critical thinking and problem-solving skills.
- Superior organizational skills and time management skills.
- Ability to work flexible hours and work both independently and in a team environment.

**Responsibilities**:

- Coordinate daily front of house operations.
- Deliver superior service and maximize customer satisfaction.
- Respond quickly and accurately to customer complaints.
- Organize and manage shifts.
- Conduct staff appraisals in coordination with HR and give feedback to improve productivity.
- Induct, train and develop staff following company procedures.
- Control ordering and par levels for the Bar.
- Work with General Manager to ensure correct systems are being followed on both ends of the day, issues are addressed and handovers are completed effectively.
- Manage restaurants good image and suggest ways to improve it.
- Assist in conducting monthly stocktakes and submiting by deadline, ensuring stocktakes are accurate and I or problems have been rectified.
- Build and maintain supplier relationships.
- Assist in the development and and maintenance of FoH systems and SOP's in coordination with General Manager.
- Attend fortnightly management meetings.
- Control operational costs and identify measures to cut waste.
- Roster design and labour management, assist in maintaining appropriate staff levels and working to keep labour cost under 25% of weekly sales.
- Control operational costs and identify measures to cut waste.
- Manage and lead staff, actively working to create a positive working environment and high staff morale.
- Actively build a positive and fun work culture and work to prevent conflicts before they arise.
- Report any conflicts, morale and performance issues lo the General Manager.
- Be present and work on the floor, ensuring maximum efficiency from staff.
- Ensure staff uniforms I attire is appropriate and abides by company policy.
- Assist in implementing deals, specials and promotions.
- Ensure the restaurant is kept clean and tidy at all times (including behind the bar) at all times, and ensure daily and weekly cleaning sheets are completed.

**In return Astoria Cafe Ltd will offer**:
A stable position in Wellington.

A supportive and friendly team environment.

Competitive pay rate & good hours.
- **Pay range would be $27.76- $30 per hour.**:

- **Minimum of 40 hours and maximum of 50 hours per week**

**If you feel this job is right for you, please upload your CV with a cover letter by clicking "APPLY" now.**

**Job Types**: Full-time, Permanent

**Salary**: $27.76 - $30.00 per hour

Schedule:

- 8 hour shift

Supplementary Pay:

- Overtime pay

Ability to commute/relocate:

- Wellington City, Wellington: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you a New Zealand resident/citizen?

**Experience**:

- FOH Assistant Manager: 1 year (required)


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