Weekend Customer Experience Rep

3 months ago


Mount Maunganui, New Zealand BayVenues Full time

Bay Venues. Haven’t heard of us? Not to worry; I bet you have heard of some of the venues we own or operate - the iconic Mount Hot Pools, Baywave, or Mercury Baypark to name a few. As the kaitiaki of 24 facilities in Tauranga Moana, we proudly offer a range of activities and experiences intended to put a smile on the dial of our community.

Here at Bay Venues, we are all about ensuring we create memorable moments - and we do so intentionally through connection and fun with each other and our community. Our values of Manaakitanga (Service), Whakawhanaungatanga (Relationships), Kaitiakitanga (Caring) and He Toi Tangata (Excel lence) are lived on the daily as we strive to enhance the wellbeing of the people we serve. It’s no small feat, but we know that when we facilitate connections and collaborate with others, great things will happen

We are looking for a new Customer Experience (CX) Rep to join our friendly, vibrant teams at the Baywave and Greerton Aquatic and Leisure Centres.

As a CX Rep for Bay Venues, you will provide our customers with friendly, welcoming and personalised customer experiences.

This is a part time role working three Sunday shifts per month at Baywave and Greerton.

We are looking for someone who is reliable, who turns up on time, and is organised.

**Permanent offer**:
We have put together a bunch of perks to support our culture of connection and fun. Ones that reinforce that we are part of the awesome leisure and events industry, and all the magic that comes along with that. Our benefits include:

- a gym membership to our ClubFit Gyms,
- access to our five aquatic facilities including Baywave and Mount Hot Pools,
- subsidised speedway passes and generous discounts on our programmes, services and merchandise,
- heavily subsidised coffee at our on-site cafes,

access to a range of development opportunities through our Learning & Development programme

So why not join us? We have the right purpose to fuel meaningful careers, the right attitude to support work life balance, and the right leadership to foster an amazing culture. No matter your age and stage you may be, we are an inclusive bunch all driven by our vision of creating The Best Venues for the Bay. Come on - take the punt; you won’t regret it

Applications close 15th September 2024



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