Digital Product Owner

2 months ago


Auckland City, New Zealand New Zealand Government Full time

Permanent, Full Time
- Auckland Based

Tourism New Zealand is a well-respected leader in destination marketing. Our purpose is to enrich Aotearoa New Zealand, and all who visit. We promote the 100% Pure New Zealand brand to the world, attracting people to visit our beautiful country, the ultimate destination. Post COVID-19 we have a very important role, to accelerate tourism's recovery and transition to a more sustainable, productive, and inclusive future.
What will you be doing | Ngā whainga
We need a proactive and switched-on Digital Product Owner who enjoys collaborating across teams to do deliver enhanced digital platforms and experience that deliver real impact.
This role reports to the Global Manager Digital Platforms and will manage requirements, priorities and delivery for a portfolio of digital platforms for Tourism NZ's trade and B2B audiences (offshore travel agents, business event organisers and others)
You will have responsibility for translating customer, market and business needs into software delivery requirements and user stories, laying out the delivery roadmap, prioritising backlogs and overseeing delivery until completion. In addition, working team leads and stakeholders to collaboratively defining digital product direction and experience.
You will work closely with stakeholder teams, agencies and delivery vendors to co-ordinate improvements to user experience and the platform that achieves business objectives.
What you will need | Ngā pūkenga mō tēnei tūranga
- Experience in digital product ownership working between business stakeholders and development and testing teams.
- A team player, able to work collaboratively with a variety of different teams and stakeholders
- Ability to understand organisational and team goals and develop aligned roadmaps and backlogs to achieve those goals.
- Strong analytical and problem-solving abilities to analyse where and how to make the biggest impact
- Previous hands-on experience with learning management systems (LMS), content management systems (CMS), marketing automation systems, CRMs and integrations between systems would be advantageous
- Outstanding communication and people skills as you work with a wide range of stakeholders and collaborate across regions and business units.
- A passion for creating great digital experiences
- Experience working directly with software delivery team using agile development methodologies.
- Knowledge of online marketing methods and customer journeys
- Previous experience in the Tourism Industry would also be advantageous

Sound like you | Māu rānei
If you are ready to make an impact in a world class organisation, by shaping solutions and solving problems and are comfortable working in a fast-paced changing environment, then we want to hear from you.
At TNZ we are deeply connected and care for each other and New Zealand and we work together with our global whānau to deliver extraordinary work.
Our Insights, Performance and Technology team embraces a flexible working arrangement, which means balancing time working in the office and working from home.

**Application close**: Tuesday 15th August


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