Custody Officer

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We’re working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business’ and achieve long-term change.

Custody Officer, Hawkes Bay
- Based at Hastings Police Station
- Band E
- Permanent
- NAV
- Police Employee
- JR4616792

E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.
Stand at the stern of the canoe and feel the spray of the future biting at your face

Mō te tūnga | About the role

New Zealand Police are committed towards ensuring New Zealand is the safest country by delivering services that ensure our communities feel confident, safe and secure.
Our Custody Unit team is expanding, and we are seeking motivated individuals to work as Custody Officers.
The role of a Custody Officer within NZ Police is pivotal, and Custody Officers are responsible for providing care for detainees whilst they are in our custody and during transit.
You will be responsible for ensuring the health and safety of the detainee, monitoring behavior and state providing appropriate care and ensuring professional standards are continuously met. This role is not for the faint hearted and will require someone who is confident, open-minded with attention to detail and willing to follow stringent safety procedures.

**Key Accountabilities**:

- Strong communication skills both verbal and written.
- Resilience, perseverance with the ability to de-escalate situations in a calm and professional manner.
- Strong attention to detail. Accurate and precise, the ability to record and prepare information such as statements for court.
- Duty of care, understanding the welfare, health, safety and level of care required for detainees.
- Strong team player, reliable, trustworthy.
- Decisive, cool, calm and collected, you can think on your feet, using your initiative and work well under pressure.
- Good computer skills are comfortable learning new systems, you will be required to input and update data accurately in Police systems, accurate typing abilities essential.
- High level of health and fitness.
- The ability to work shifts, weekends and public holidays.

He aha taau e kawe mai | What you’ll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

Special requirements

Current First Aid Certificate?
Passed the training requirements for jailer/escort-authorised officers.
Holds current PCT and are in good general overall health.
Applicants must be a NZ Citizen or Permanent Resident of NZ.
Minimum of a Full Class 1 NZ Driver License.

This role is set at Individual Contributor level, this means your key purpose is “to deliver or enable others to deliver Our Business”.

To view the position description for this role please copy and paste this link into a new browser:
Mo tātou | About us

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community of practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

To view more detailed information about our recruitment process along with further details about requirements please click below link:
Applicant Information Pack (External)

Utu ā-tau | Salary

This position is covered by a collective agreement and salary will commence between $67,873 and $78,713 dependent on skills and experience relevant to the role.