Exceptions Advisor

2 weeks ago


Wellington City, New Zealand New Zealand Government Full time

Ētahi kōrero mō Te Pātaka Whaioranga | About Te Pātaka Whaioranga Pharmac
At Pharmac | Te Pātaka Whaioranga we endeavour to deliver the best health outcomes for all New Zealanders through investment in medicines and medical devices.
We are a close-knit whānau with around 170 kaimahi. We take pride in what we do, work hard, and have fun along the way.
Ngā uruatanga, our values, ground our behaviour and guide our thinking:
Whakarongo - we listen with intent and empathy to understand
Tūhono - we connect with people, communities, the health system and each other
Wānanga - we draw on evidence and people's experiences to improve
Māia - we challenge ourselves
Kaitiakitanga - we safeguard wellbeing for New Zealanders, now and for the future
Mō tēnei tūranga | About the Role
We have a permanent vacancy for an Exceptions Advisor in our Exceptional Circumstances team within our Pharmaceuticals Directorate.
The role requires effective verbal and written communication skills (including the ability to write at a professional level for a management or Board level audience), the ability to assess and critically appraise information against criteria, and also to assess work and processes to identify business improvements.
Mōhou ake | About you?
Kua rite koe mō tēnei mahi? Are you ready to make a difference? Are you solution focused and comfortable working in a fluid and sometimes unpredictable environment? Are you motivated by contributing towards the quality of life of all New Zealanders?
- Have a desire to learn about medicines, medical devices, vaccines, and the general health sector in New Zealand.
- A strong communicator with excellent relationship management skills.
- Customer focused with a sense of urgency and effective prioritisation skills.

Ko wai koe? | Who are you?
Joining Te Pātaka Whaioranga | Pharmac
We are a whānau centered organisation and understand the importance of maintaining a healthy work life balance. To support our kaimahi and their whānau we offer:

- Five weeks annual leave
- Additional paid leave for our end of year close-down period
- An annual $500 hauora payment for eligible kaimahi
- Health Insurance corporate discount with Southern Cross
- Paid Parental Leave support in addition to minimum legislative requirements.

At Te Pātaka Whaioranga we welcome all kaimahi with a mihi whakatau during their first month. For kaimahi Māori, we offer mihi whakatau on your first day, where your whānau and manuhiri are welcome to attend. As you come through our waharoa, you will be welcomed into our growing support network - Maōri Caucus.
We strive to represent Aotearoa and the diverse communities we serve. We are committed to championing workplace inclusion and acknowledge that in order to do their best work, we must foster an environment where people are comfortable to be themselves and work in a way that best suits their individual needs.


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