Customer Service Representatives

2 weeks ago


Auckland City, New Zealand New Zealand Government Full time

The Customer Service Department serves Counties Manukau District outpatient sites, including the Manukau Health Park, the Botany Super Clinic, Manukau Surgery Centre and Middlemore Hospital.
We currently have 2 part time positions available working 20 hours a week between the hours 7:30am and 6pm Monday to Friday based at 15 Lambie Drive. You will need to be available 5 days a week where cover is required.
patients, caregivers and GPs. You will confirm, schedule, reschedule and cancel appointments as well as answering a wide range of customer enquiries.

You will need to be a motivated team player with a commitment to providing that next level of customer service and excellent communication to all callers.
Essential
- Intermediate level of MS Outlook, Excel & Word
- Reliable and punctual
- Minimum of 2 years Customer Service Experience
- Excellent English language skills both written & verbal
- Attention to detail

Desired
- Knowledge of a hospital environment and medical terminology desirable but not essential

Dependent on skills and experience the salary range is in line with the PSA Clerical and Administrative staff collective agreement, which is between $64,903 and $67,787 pro-rata.

**Position Number**: CMH202311238

**Closing Date**: 14th June 2023
This position requires any worker to be vaccinated for vaccine preventable diseases including Covid-19
- Whakawhanaungatanga, Kind -Manaakitanga, Together -Kotahitanga, Excellent
- Rangatiratanga. If these are your values too, then join us today.



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