Responsible Gambling Host

6 days ago

Auckland City, New Zealand SkyCity Entertainment Group Full time

Are you known for your charismatic and enthusiastic nature? Do you find approaching, engaging and building rapport with people comes naturally to you? If you have a strong customer focus and a mature and empathetic outlook then this could be a fantastic opportunity for you to join our dedicated Host Responsibility team at SkyCity Auckland

**The Role**:
Host Responsibility is fundamental to our ability to operate as a business, and SkyCity is committed to providing a safe and enjoyable environment for all our customers and employees by ensuring our positive culture delivers excellent Host Responsibility. In line with this and with the support of our new facial recognition technology, we have created a team to maintain and enhance our leading approach to Host Responsibility so are seeking an exceptional people-orientated Host to join our team on a full time basis.

**What does a Responsible Gaming Host do?**
- Proactively monitors un-carded continuous play customers and actions play alerts where necessary
- Actions all Facial Recognition Long Stay alerts
- Proactively engages with customers in the gaming areas
- Provides Host Responsibility information to customers as and when required

**What makes a great Responsible Gaming Host?**
- Well-demonstrated customer service experience with an approachable and friendly demeanour
- Strong interpersonal and communication skills
- The ability to interact with a wide range of people and the confidence to build relationships
- Sensitive to others needs and be able to show empathy and concern even in difficult situations
- Excellent attention to detail and strong situational awareness
- Accurate data entry and PC skills
- The ability to speak additional languages would be advantageous as would experience in a gambling environment.

**The must-have's**
- The availability to work rotational shifts within a 24/7 operation
- Be over 20 years of age
- Have a clear credit history and criminal record

**The perks**
- Health insurance through Southern Cross
- Meals in our brand-new staff cafeteria from $2.50
- Heavily subsidised inner-city parking
- Discounts across site and with 3rd parties
- Plus, MANY more

**_ At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us Join us at SkyCity and be extraordinary by being you._**

**_ SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care._

  • Responsible Gambling Host

    4 weeks ago

    Auckland City, New Zealand SKYCITY Full time

    Are you known for your charismatic and enthusiastic nature? Do you find approaching, engaging and building rapport with people comes naturally to you? If you have a strong customer focus and a mature and empathetic outlook then this could be a fantastic opportunity for you to join our dedicated Host Responsibility team at SkyCity Auckland! **The...

  • Responsible Gambling Host

    2 weeks ago

    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Are you known for your charismatic and enthusiastic nature? Do you find approaching, engaging and building rapport with people comes naturally to you? If you have a strong customer focus and a mature and empathetic outlook then this could be a fantastic opportunity for you to join our dedicated Host Responsibility team at SkyCity Auckland! **The...

  • Responsible Gambling Host

    3 weeks ago

    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Are you known for your charismatic and enthusiastic nature? Do you find approaching, engaging and building rapport with people comes naturally to you? If you have a strong customer focus and a mature and empathetic outlook then this could be a fantastic opportunity for you to join our dedicated Host Responsibility team at SkyCity Auckland! **The...

  • Responsible Gambling Hosts

    4 weeks ago

    Auckland City, New Zealand SKYCITY Full time

    Are you known for your charismatic and enthusiastic nature? Do you find approaching people and building rapport comes naturally to you? If you have a strong customer focus, a mature and empathetic outlook and are looking for a part time opportunity then this could be a fantastic opportunity for you to join our dedicated Host Responsibility team at SkyCity...

  • Responsible Gambling Host

    1 week ago

    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Are you known for your charismatic and enthusiastic nature? Do you find approaching, engaging and building rapport with people comes naturally to you? If you have a strong customer focus and a mature and empathetic outlook then this could be a fantastic opportunity for you to join our dedicated Host Responsibility team at SkyCity Auckland! **Mō te Tūranga...

  • Responsible Gambling Host

    2 weeks ago

    Auckland City, New Zealand SKYCITY Full time

    Are you known for your charismatic and enthusiastic nature? Do you find approaching, engaging and building rapport with people comes naturally to you? If you have a strong customer focus and a mature and empathetic outlook then this could be a fantastic opportunity for you to join a brand-new team at SkyCity Auckland! **The Role**: Host Responsibility is...

  • Responsible Gambling Host

    5 days ago

    Auckland, New Zealand Skycity Full time

    Are you known for your charismatic and enthusiastic nature?Do you find approaching, engaging and building rapport with people comes naturally to you?If you have a strong customer focus and a mature and empathetic outlook then this could be a fantastic opportunity for you to join our dedicated Host Responsibility team at SkyCity Auckland!The Role:Host...

  • Responsible Gambling Host

    5 days ago

    Auckland, New Zealand Skycity Full time

    Are you known for your charismatic and enthusiastic nature?Do you find approaching, engaging and building rapport with people comes naturally to you?If you have a strong customer focus and a mature and empathetic outlook then this could be a fantastic opportunity for you to join our dedicated Host Responsibility team at SkyCity Auckland!The Role: Host...

  • Host Responsibility Executive

    3 weeks ago

    Auckland City, New Zealand SKYCITY Full time

    Do you have a passion for people and the ability to keep a level head in the most challenging of discussions? We're looking for that special someone who is keen to use their amazing people skills to join our hard-working team of Executives in the Host Responsibility team! **The role**: Our Host Responsibility Executives play a key role both looking after...

  • Responsible Gambling Operations Leader

    2 days ago

    Auckland, Auckland, New Zealand Skycity Full time

    Job DescriptionThe Responsible Gambling Operations Leader will be responsible for leading a team to action continuous play alerts, proactively interacting with customers, and promoting a culture of customer care. You will also provide coaching and feedback to the team, driving for excellence and taking a hands-on approach to work shifts on the Gaming Floor.

  • Gambling Regulator

    3 weeks ago

    Auckland City, New Zealand New Zealand Government Full time

    **Type**: Permanent Hours: Full time Location: Auckland Business Group: Regulatory Services Branch: Regulation and Policy Salary: $57,567 - $77,884 Do you want to be part of our team of modern regulators; working to ensure New Zealanders can enjoy safe and fair gambling that efficiently and equitably contributes to community wellbeing? In other words, it's...

  • Gambling Regulator

    7 days ago

    Wellington City, New Zealand New Zealand Government Full time

    **Type**: PermanentHours: Full timeLocation: WellingtonBusiness Group: Regulatory ServicesBranch: Regulation and Policy Salary: $61,567 - $82,484 - Do you want to be part of our team of modern regulators; working to ensure New Zealanders can enjoy safe and fair gambling that efficiently and equitably contributes to community wellbeing? In other words, it's...

  • Senior Gambling Regulator

    7 days ago

    Wellington City, New Zealand New Zealand Government Full time

    **Type**: PermanentHours: Full timeLocation: WellingtonBusiness Group: Regulatory ServicesBranch: Regulation and Policy Salary: $82,700 - $111,077 - Do you want to be part of our team of modern regulators; working to ensure New Zealanders can enjoy safe and fair gambling that efficiently and equitably contributes to community wellbeing? In other words, it's...

  • Team Lead for Host Responsibility

    2 days ago

    Auckland, Auckland, New Zealand Skycity Full time

    Role OverviewWe are seeking a high-performing leader to join our Responsible Gambling team as a Team Lead. The successful candidate will provide clear leadership, drive team performance, and promote a culture of customer care.

  • Senior Investigator Gambling

    4 days ago

    Auckland City, New Zealand New Zealand Government Full time

    **Type**: Fixed Term (6 months)Hours: Full timeLocation: AucklandBusiness Group: Regulatory ServicesBranch: Regulation and Policy Salary: $85,181 - $114,410 At Te Tari Taiwhenua Department of Internal Affairs, our purpose is to serve and connect people, communities and government to build a safe, prosperous and respected nation. In other words, it's all...

  • Senior Investigator Gambling

    4 days ago

    Auckland City, New Zealand Department of Internal Affairs NZ Full time

    **Type**:Fixed Term (6 months) **Hours**:Full time **Location**:Auckland **Business Group**: Regulatory Services **Branch**:Regulation and Policy **Salary**:$85,181 - $114,410 At Te Tari Taiwhenua Department of Internal Affairs, our purpose is to serve and connect people, communities and government to build a safe, prosperous and respected nation. In other...

  • Senior Gambling Regulator

    3 weeks ago

    Auckland City, New Zealand New Zealand Government Full time

    **Type**: PermanentHours: Full timeLocation: Auckland/ChristchurchBusiness Group: Regulatory ServicesBranch: Regulation and PolicySalary: $85,181 - $114,410 Being one of Government's larger regulators, the Gambling Group within DIA's Regulatory Services team aims to minimise harm and maximise community benefits. You will be a responsive, risk-based regulator...

  • Investigator Gambling

    5 days ago

    Auckland City, New Zealand Department of Internal Affairs NZ Full time

    **Type**:Fixed-term (until 31 Oct 2025) **Hours**:Full time **Location**:Wellington **Business Group**: Regulatory Services **Branch**:Regulation and Policy **Salary**:$71,406 - $95,771 At Te Tari Taiwhenua Department of Internal Affairs, our purpose is to serve and connect people, communities and government to build a safe, prosperous and respected nation....

  • Head of Host Responsibility

    4 weeks ago

    Auckland City, New Zealand SKYCITY Full time

    **About us**: SkyCity is a diverse, vibrant organisation that attracts positive and innovative individuals to participate in our professional, results-orientated culture. We're New Zealand's largest entertainment provider and the variety across our business is huge. We are world-class and it is our people who are our heart and soul. **The role**: Join us...

  • Vip Executive Host

    4 weeks ago

    Auckland City, New Zealand SKYCITY Full time

    **Here is a role that doesn't come around often! We are looking for our next VIP Executive Host - Gaming Machines to come onboard and join our high performing, customer focused team!** **The Role**: SkyCity's exciting VIP Gaming Machines Department is looking for an organised and motivated individual to join their team on a full time basis. The role of VIP...