Technical Account Manager F&b

6 months ago

Christchurch, New Zealand IXOM Full time

Christchurch, NZ- PermanentFrom the fresh water you drink, to the chemicals for thriving industries ingredients in your food and personal care items, and to the roads you drive home safely on, IXOM is a part of your everyday - we’re behind every life.

**Your role**

We currently have an opportunity to join our industry leading Sales team as a Technical Account Manager, servicing our established portfolio of manufacturing customers within the Food & Beverage Processing industries. This is a fast-paced, dynamic role, where no two days are the same.

Reporting to the Food and Beverage Market Manager, this technical sales role will allow you to nurture existing relationships and hunt out new business development opportunities, while consistently providing technical know-how to your customers.

This is a home-office based regional role that will require travel across the lower South Island region to visit and attend customer sites. We are flexible with locations across Southland/Otago regions.

**Your responsibilities**
- Provide responsive account management and technical know-how along with outstanding customer intimacy
- Assist customers to ensure storage facilities comply with current legislation and IXOM standards
- Identify and lead new business growth opportunities to improve IXOM’s presence and capability within your industry segment
- Work closely with Product Managers to assist you in identifying, contacting and develop new customers, selling new products and increasing market share
- Prepare and execute customer action plans to improve profitability and satisfaction
- Capture market intelligence and competitor information
- Prepare customer pricing letters and support tender process. Conduct professional presentations in support of these communications
- Deliver productivity improvements where appropriate and pro-actively seek continuous process improvements on customer sites

**Your skills & experience**
- Tertiary qualification in a technical discipline as Food, engineering, science, microbiology or chemistry OR/
- Proven experience within the food processing/manufacturing space, or dairy industry AND/
- Knowledge of open plant cleaning and sanitation.
- Experience in managing major accounts or developing new business is required
- Existing relationships with key industry personnel
- Excellent communication skills with the ability to build longstanding relationships, negotiate and influence
- Commercial acumen to truly understand the business development cycle, challenge current processes and offer insights to the product/technical management group
- Any experience in industrial water, Clean-in-place (CIP) or chemical sales or account management would be highly advantageous
- Problem solving, curious mind set approach

**This role will better suit a self-motivating individual who is ready to drive their own success as it is a remote working position.**

**About IXOM**

While IXOM might not be a household name, we have a world-class heritage spanning over 100 years and we play a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, who ensure safe and reliable access and help industries, businesses, and local communities to thrive.

IXOM is supported by over 1,100 employees globally and its operations span across four continents and ten countries, with headquarters in Melbourne, Australia. Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few). Everything we do, from the products we make and source, to the supporting services we deliver, is underpinned by unique in-house expertise and capabilities, and a steadfast commitment to safety, innovation, and quality.

Our people are the driving force behind our business and we’re always open to new ideas from our employees. Our size means we’re dynamic and adaptable, while still being a secure and industry leading organisation. With a second to none wellbeing program, education assistance, learning, secondment and promotional opportunities, and an array of additional benefits, we take looking after our people seriously. And, of course, we offer flexible working wherever possible.

**Your benefits at IXOM**

For a start, you’ll work for a large successful global organisation, where you’ll not only earn a competitive salary, you’ll have access to an Employee Assistance Program, a Recognition Program, and a range of health and benefits discounts. You’ll be provided with ongoing learning and development to meet your professional needs. You’ll be supported by an accessible leadership team who are driven by a solid values platform that underpins who we are and how we operate.

What’s more, you’ll find yourself working with a flexible, diverse, and inclusive workforce.

We celebrate and nurture our people. We’re f

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