Customer Service Engineering Graduate Program

4 days ago

Auckland City, New Zealand Philips Full time

**Job Title**: Customer Service Engineering Graduate program

**Express your entrepreneurial spirit and see your career grow.**

At Philips, we encourage entrepreneurship. We want our people to try new things, to experiment, to improve the way things are done. We give them the freedom to express themselves, and the opportunity to grow and develop their careers as a result.

The Philips **Customer Service Engineering Graduate program** is designed to discover and incorporate future leaders like you into the business where your ideas and passion will shape the Philips of tomorrow.

**Your Challenge**

An exciting opportunity has arisen for a Graduate Customer Service Engineer. This is a critical customer facing role and our Engineers are an ambassador of Philips, working collaboratively with the wider organisation to provide exceptional service to our customers.

Services on our medical equipment are not limited to corrective incidents but can also include proactive, predictive, upgrades and installations related support, which can be delivered verbally, electronically or via accessing Philips Remote Service channels.

**Furthermore, the responsibilities also include**:

- Actively participating in the sales process and providing expert technical support throughout the entire life cycle of our customer relationships (from pre-sales through implementation, and life cycle management).
- Taking a lead in managing and supporting technical escalations through to resolution ensuring all stakeholders are continually updated of progress according to the company process.
- Determining most cost effective repair/solution to minimize customer downtime.
- Maintaining a high level of knowledge through continual training and development and keeping up to date of new technologies relevant to your area of focus and take on new technology.

**Essential Skills Required**:

- Graduating with a Bachelor/Masters of Biomedical, Electrical or Mechanical Engineer or related degree
- Excellent communicator, creative thinker and a team player with a passion to deliver business
- Strong analytical skills with ability to take initiatives, build strong relationship and influencing skills
- Ability to work in a fast-paced, agile environment and flexible to travel
- Ability to obtain the appropriate electrical license

**Rewards and Benefits**
- A structured learning and development programme
- Exposure to exciting projects
- Opportunity to develop your professional network

**Locations -** This role will be based in Auckland or Christchurch region, however you will be required travel to various locations throughout your first 18 months.

**About Philips**
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
- We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply. _

  • 2025 Graduate Engineer Program

    1 week ago

    Auckland City, New Zealand Air Liquide Full time

    Air Liquide New Zealand provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment. Air Liquide New Zealand is a market leader in home healthcare services supplying medical gases and equipment in New Zealand. It's extended homecare network services...

  • Ventia Graduate Program

    4 hours ago

    Auckland, New Zealand Ventia Pty Limited Full time

    Select how often (in days) to receive an alert: Date:  1 Jul 2024 Location:  Auckland, AUK, NZ, 0600 Company:  Ventia Our Graduate Program  Our #Ventia Grad program commences in January 2025, it is a two-year program with 2 x 6-month rotations and 1 x 12-month rotation to help you discover and learn about the many different parts...

  • Project Management Graduate Program

    1 week ago

    Auckland, New Zealand Prosple Pty Full time

    Interested in getting hands-on, client-side experience on significant social infrastructure projects? Johnstaff is seeking final year students in Building & Construction, Project Management, Civil Engineering & Architecture who are wanting to kickstart their careers within the industry. Our Graduate program runs for 12 months in Project Management or...

  • Graduate Mechanical Engineer

    2 weeks ago

    Auckland City, New Zealand AECOM Full time

    Company Description We all leave a legacy. What will yours be? We are a team of over 56,000 specialists working across 7 continents to deliver some of the world’s most influential and transformational infrastructure projects. **Along with our clients and partners, we have one goal**: to leave a positive, lasting impact on people and our planet. We’re...

  • Graduate Mechanical Engineer

    2 weeks ago

    Auckland City, New Zealand AECOM Full time

    Company Description We all leave a legacy. What will yours be? We are a team of over 56,000 specialists working across 7 continents to deliver some of the world’s most influential and transformational infrastructure projects. Along with our clients and partners, we have one goal: to leave a positive, lasting impact on people and our planet. We’re...

  • Graduate Service Engineer

    3 months ago

    Auckland City, New Zealand Siemens Full time

    Imagine a career where your innovation and creativity can make a positive impact on the world around you. At Siemens we focus on the biggest challenges facing New Zealand and Australia and provide technology-based solutions that transform the everyday in industry and infrastructure. Siemens is one of the largest and most successful engineering and...

  • Project Management Graduate Program

    2 weeks ago

    Auckland, Auckland, New Zealand Prosple Pty Full time

    Interested in getting hands-on, client-side experience on significant social infrastructure projects? Johnstaff is seeking final year students in Building & Construction, Project Management, Civil Engineering & Architecture who are wanting to kickstart their careers within the industry.Our Graduate program runs for 12 months in Project Management or...

  • Graduate Electrical Engineer

    1 month ago

    Auckland City, New Zealand AECOM Full time

    Company Description We all leave a legacy. What will yours be? We are a team of over 56,000 specialists working across 7 continents to deliver some of the world’s most influential and transformational infrastructure projects. Along with our clients and partners, we have one goal: to leave a positive, lasting impact on people and our planet. We’re...

  • Project Management Graduate Program

    2 weeks ago

    Auckland, Auckland, New Zealand Prosple Pty Full time

    Interested in getting hands-on, client-side experience on significant social infrastructure projects? Johnstaff is seeking final year students in Building & Construction, Project Management, Civil Engineering & Architecture who are wanting to kickstart their careers within the industry.Our Graduate program runs for 12 months in Project Management or...

  • 2025 Cimic Group Graduate Program

    1 month ago

    Auckland City, New Zealand CPB Contractors Full time

    Job ID- 1002751- Job Type- Permanent Full-time- Location- NZ - Auckland, NZ - Christchurch, NZ - Dunedin, NZ - Hamilton, NZ - Nelson, NZ - Queenstown, NZ - Tauranga, NZ - Wellington- Categories- Project Management, Surveying, Engineering - Mechanical, Graduates / Vacation / Apprenticeships / Traineeships, Engineering - All Other- Applications close- 12 Apr...

  • Graduate Program 2023/24

    4 weeks ago

    Auckland City, New Zealand GHD Full time

    At GHD, we don’t just believe in the power of commitment, we live and breathe it every day. If you want to start a career with impact, from solving everyday problems through to tackling some of the great challenges our clients and communities face, you’ll find that here at GHD. You might think that sounds like marketing spin, but that’s the lived...

  • 2024 Auckland Actuarial Graduate Program

    3 weeks ago

    Auckland City, New Zealand Finity Full time

    Role overview: Finity's graduate program is the ideal way to develop your technical abilities and gain confidence in teamwork, negotiating and dealing with clients. - We are looking for: - Finity is the strategic analytics firm bringing data to life. We are a leader in the development of data-driven insights for tech start-ups through to large scale...

  • Graduate Geometrics Engineer

    3 weeks ago

    Auckland City, New Zealand AECOM Full time

    Company Description We all leave a legacy. What will yours be? We are a team of over 56,000 specialists working across 7 continents to deliver some of the world’s most influential and transformational infrastructure projects. **Along with our clients and partners, we have one goal**: to leave a positive, lasting impact on people and our planet. We’re...

  • Graduate Structural Engineer

    4 weeks ago

    Auckland City, New Zealand AECOM Full time

    Company Description We all leave a legacy. What will yours be? We are a team of over 56,000 specialists working across 7 continents to deliver some of the world’s most influential and transformational infrastructure projects. **Along with our clients and partners, we have one goal**: to leave a positive, lasting impact on people and our planet. We’re...

  • Graduate Structural Engineer

    4 weeks ago

    Auckland City, New Zealand AECOM Full time

    Company Description We all leave a legacy. What will yours be? We are a team of over 56,000 specialists working across 7 continents to deliver some of the world’s most influential and transformational infrastructure projects. Along with our clients and partners, we have one goal: to leave a positive, lasting impact on people and our planet. We’re...

  • Graduate Software Engineer

    1 week ago

    Auckland City, New Zealand Visa Full time

    **Company Description** At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the...

  • Graduate Water Engineer

    1 month ago

    Auckland City, New Zealand AECOM Full time

    Company Description We all leave a legacy. What will yours be? We are a team of over 56,000 specialists working across 7 continents to deliver some of the world’s most influential and transformational infrastructure projects. **Along with our clients and partners, we have one goal**: to leave a positive, lasting impact on people and our planet. We’re...

  • Automation Engineer: Future Talent Program

    3 weeks ago

    Auckland City, New Zealand Tetra Pak Full time

    At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._ **Job Summary**: **Future Talent - Automation Engineer Graduate** We are looking for an...

  • Graduate Geometrics Engineer

    2 weeks ago

    Auckland City, New Zealand AECOM Full time

    Company Description We all leave a legacy. What will yours be? We are a team of over 56,000 specialists working across 7 continents to deliver some of the world’s most influential and transformational infrastructure projects. Along with our clients and partners, we have one goal: to leave a positive, lasting impact on people and our planet. We’re...

  • Graduate Engineer

    1 month ago

    Auckland City, New Zealand Mott MacDonald Full time

    Graduate Engineer - Water NZ **Country**:New Zealand**Position Location**:Auckland or Wellington**Contract Type**:Permanent**Work Pattern**:Full Time**Sector**:Water**Discipline**:Water**Job Ref**:663**Recruiter Contact**:Julie Graham**YOUR CAREER WITHIN THE WATER SECTOR** - From the moment you join us, you’ll be immersed in the culture of Mott MacDonald....