Customer Support Representative

6 days ago

Hamilton, New Zealand Komatsu New Zealand Full time

**The Opportunity**:
An exciting opportunity has arisen for a Spare Parts Interpreter/ Customer Support Representative to join our Customer Support Team. This role highly supports internal and external customers for all queries regarding parts interpretation, quotes, sales orders and deliveries. Other duties include:

- Maintaining a high level of accuracy in part interpretation & order processing.
- Demonstrating an effective use in parts order & supply chain activities
- Establish and maintain effective channels of communication with all stakeholders.
- Cross-training in tasks outside regular duties to cover duties when other team members or branch staff are absent, on leave etc.
- Ensure KPIs are met.
- Provide regular feedback to customers on parts orders, backorders & delivery dates

**Role Located**:Meville, Hamilton

**Komatsu can provide you with the following**:
At Komatsu, we have proven career pathways into a variety of exciting fields. We are committed to creating a culture of learning and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:

- Kiwisaver employer contribution matched to employee contribution up to 10%
- Life and disability insurance
- Free annual medical check
- Flexible working hours where practical
- Paid parental leave
- Access to an array of technical training, personal development and upskilling
- Plenty of discounts across retail, automotive, travel & health products

**What we are looking for**:

- Parts interpreting experience in a high-volume (Essential)
- Well-developed numeracy, written and oral communication skills (Essential)
- Strong problem-solving skills & with an attention to detail (Essential)
- Ability to prioritise competing work tasks (Essential)
- Intermediate computer skills, specifically Microsoft Suite (Essential)
- Sound working knowledge of earth-moving equipment and strong mechanical aptitude (Desirable)
- An understanding of parts sales, logistics & supply chain (Desirable)
- Experience in inventory control and warehouse systems (Desirable)
- Komatsu offers a zero-harm culture in the workplace and a competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive._

  • Sales and Customer Support Representative

    5 days ago

    Hamilton, Waikato, New Zealand Mitre 10 (New Zealand) Limited Full time

    Mitre 10 MEGA Ruakura Store is seeking skilled Sales and Customer Support Representatives to join our Outdoor Leisure team. As a key member of our team, you will be responsible for providing an exceptional shopping experience for our customers.About the Role:Assist customers with purchasing decisions, offering expert advice and product information.Process...

  • Customer Support Representative

    2 weeks ago

    Hamilton, New Zealand Komatsu Full time

    **The Opportunity**: Komatsu is expanding, and we are looking for a Customer Support Representative to join the team in Waikato. The purpose of this role is to interpret, process and expedite customer parts requirements placed by telephone, mail, facsimile, counter enquires or other electronic mediums for all product lines marketed by Komatsu. In this role,...

  • Customer Support Sales Representative

    3 days ago

    Hamilton, New Zealand Komatsu New Zealand Full time

    **The Opportunity**: We are looking for an experienced **Customer Support Sales Representative**, which will see you actively engage with our customers to identify business opportunities and promote fit for purpose Komatsu products and services throughout Waikato to Bay of Plenty region. Your responsibilities include building and nurturing customer...

  • Customer Service Representative

    17 hours ago

    Hamilton, Waikato, New Zealand The Warehouse Full time

    The Warehouse: A Great Place to WorkWe are looking for a Customer Service Representative to join our self-checkout team. As a representative, you will play a vital role in ensuring our customers have an excellent shopping experience.About the Role:Deliver outstanding customer service, responding to customer queries and resolving issues promptly.Collaborate...

  • Customer Service Representative

    2 days ago

    Hamilton, Waikato, New Zealand Ajtechnicaldr Full time

    About the RoleThis is an exciting opportunity for a motivated and organized individual to join our retail team as a Customer Service Representative. The role involves supporting customer service at point of sale, recording transactions on the Dis-Chem operating system, and maintaining a professional relationship with customers.Key responsibilities include...

  • Customer Experience Representative

    4 weeks ago

    Hamilton, New Zealand Livestock Improvement Corporation Full time

    **At a glance**: **Ref: 45566 | **Hamilton (Newstead) | **Contact Centre/Customer Service Representative | **Experienced | **Permanent | **Customer Experience Representative 310821.pdf****: Join NZ's leading Agri-tech and dairy herd improvement cooperative! We've been improving the dairy industry for over 100 years with our innovative farming solutions....

  • Customer Service Representative

    6 days ago

    Hamilton, New Zealand BP Full time

    **Job no**: 898270 **Work type**: Casual **Location**: Hamilton **Categories**: Customer Service Representative **bp Connect Horsham Downs (Hamilton)** **Are you our next Customer Service Representative?** We are excited to share that we are looking for **Casual** retail stars to join our team! **Availability to work morning, afternoon and night shifts...

  • Customer Service Representative

    1 week ago

    Hamilton, New Zealand AllRecruits Full time

    **Customer Service Representative** **Responsibilities**: - Responding to customer inquiries and resolving product issues promptly like exchanges and returns. - Provide product information to customer orders - Work in a fast-paced environment where flexibility to get the job done means taking on different tasks when needed - Providing technical support and...

  • Customer Service Representative

    6 days ago

    Hamilton, New Zealand North Harbour Rental Group Full time

    **Customer Service Representative - Hamilton**: - Employer: - North Harbour Rental Group - Position: - Customer Service Representative - Hamilton- Ref: - 71728772- Location: - Hamilton- NZ- Position Type: - Permanent Full-time- Description: **About The Role** **NHR Group** is searching for a **Customer Service Representative** to join the team at our...

  • Global Support Representative

    5 days ago

    Hamilton, Waikato, New Zealand Tangram Full time

    Tangram is committed to providing innovative logistics solutions that drive business growth. As a Customer Service Representative, you'll be at the forefront of delivering exceptional service to our customers. Your primary responsibilities will include:Main Accountabilities:Managing customer enquiries through various support channelsProactively identifying...

  • Customer Service Representative

    4 days ago

    Hamilton, New Zealand BP Full time

    **Job No**: 889889 **Work Type**: Full Time, Part Time **Location**: Hamilton **bp Connect Whitiora** **Are you our next Customer Service Representative?** **If you’re looking to kick start your career with a leading brand. We have a lot to offer.** As you would expect from one of the largest global brands in the world, you’ll be rewarded with...

  • Frontline Support Representative

    5 days ago

    Hamilton, Waikato, New Zealand Tangram Full time

    Join Our TeamWe are seeking a skilled Customer Service Representative to join our BNT Thames branch and provide exceptional customer service to our clients. ResponsibilitiesAs a Customer Service Representative, you will be responsible for:Building strong relationships with our customersProviding excellent customer serviceMaking the most of opportunities to...

  • Customer Service Representative

    3 days ago

    Hamilton, New Zealand BP Full time

    **Job no**: 897843 **Work type**: Part Time **Location**: Hamilton **bp Connect Frankton** **Are you our next Customer Service Representative?** **If you’re looking to kick start your career with a leading brand. We have a lot to offer.** As you would expect from one of the largest global brands in the world, you’ll be rewarded with fantastic...

  • Customer Service Representative

    4 days ago

    Hamilton, New Zealand BP Full time

    **Job no**: 897973 **Work type**: Part Time **Location**: Hamilton **bp Connect Tristram Street (Hamilton)** **Are you our next Customer Service Representative?** **If you’re looking to kick start your career with a leading brand. We have a lot to offer.** As you would expect from one of the largest global brands in the world, you’ll be rewarded with...

  • Customer Service Representative

    2 days ago

    Hamilton, New Zealand BP Full time

    **Job no**: 897334 **Work type**: Part Time **Location**: Hamilton **bp Connect Frankton - OVERNIGHTS** **Are you our next Customer Service Representative?** **If you’re looking to kick start your career with a leading brand. We have a lot to offer.** As you would expect from one of the largest global brands in the world, you’ll be rewarded with...

  • Customer Service Representative

    3 weeks ago

    Hamilton, New Zealand PB Technologies Full time

    Hamilton Service Full Time (Permanent) Starting ASAP Job description We are currently looking for a Customer Service Representative to join our friendly team in our Hamilton Branch! Tasks and Responsibilities: - Maintain a high quality, customer-focused approach to the delivery of services. - Comfortable dealing with customers over the phone. - Process...

  • Customer Service Representative

    3 weeks ago

    Hamilton, New Zealand VTNZ (Vehicle Testing New Zealand Ltd) Full time

    Opportunities for you to advance your skills - Medical insurance and free WoFs provided - Earn incentives on top of your wage VTNZ Frankton is looking for a Customer Service Representative to join their team full-time. **Benefits** VTNZ values the training of its staff, and there will be opportunities for you to advance your skills. We also provide medical...

  • Customer Service Representative

    4 weeks ago

    Hamilton, New Zealand Emergent Full time

    Starting ASAP - 2-3 month temp role - Paid weekly! We are looking for Customer Service Representatives who are passionate about helping people and working in a motivated team. Our client is searching for resilient individuals for their Service Centre. This is an office-based role working Monday-Friday, with standard business hours in their Hamilton...

  • Customer Service Representative

    3 weeks ago

    Hamilton, New Zealand VTNZ (Vehicle Testing New Zealand Ltd) Full time

    Opportunities for you to advance your skills - Medical insurance and free WoFs provided - Earn incentives on top of your wage VTNZTawn Place is looking for a Customer Service Representative to join their team part-time working 10am - 2pm weekdays and 8am - 1pm every second Saturday (45 Hours per fortnight). **Benefits** VTNZ values the training of its...

  • Customer Service Representative

    6 days ago

    Hamilton, Waikato, New Zealand New Zealand Post Full time

    We are seeking a skilled Customer Service Representative to join our team at the Waikato Operations Centre. As a key member of our parcel processing team, you will play a vital role in ensuring the smooth delivery of parcels and freight across New Zealand.About the RoleThis is a permanent part-time position working Sunday to Thursday 14:30 to 22:00. You will...