Village Coordinator

7 months ago

Christchurch, New Zealand Bupa Full time

At **Bupa Parklands on Papanui Retirement Village**, located in **Papanui, Christchurch** we have an exciting opportunity for a **Village Coordinator** to join our community. The **Bupa Parklands on Papanui Retirement Village** consists of 34 stylish and comfortable apartments.

Reporting to the General Manager, the Village Coordinator is responsible for the smooth and efficient running of the day-to-day operations of the Retirement Village to achieve high levels of resident satisfaction. This role is permanent part-time Monday to Thursday, 9:00 am to 4:00 pm with occasional weekend/evening work to help oversee open home viewings and evening events.

**Key Duties and Responsibilities include**:

- Managing the enquiries and sales process and ensuring an easy transition into village life.
- Supporting the resident’s welfare and maintaining residents' welfare while they are living in the village.
- Providing ongoing social connections and managing the monthly activities programme.
- Ensuring smooth day-to-day administration and operations of the village (including resident transport)
- Continuing to maintain a high standard of presentation of the community areas and grounds.
- Managing an Induction Programme for all new residents to the Village
- Achieving sales, occupancy, and financial targets.

**About you**:
We are looking for someone with an engaging style, a strong understanding of commercial drivers, excellent interpersonal skills and who enjoys working with the elderly. To be considered for this role, you'll need to have:

- Previous experience in an administration or customer service role, ideally in an age-related healthcare setting.
- Demonstrated experience in customer service and sales and proven strong customer-focus ability
- Proficiency in the full Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint)
- A clean current driver's license with at least 5 years driving experience
- Ability to deal with all internal and external stakeholders in a professional manner
- A workplace First Aid Certificate and commitment to maintain one.

**Reasons to Belong**.
- Fully subsidised Southern Cross health insurance to our eligible permanent NZ employees and a discount on insurance cover for eligible family members.
- Wellbeing discounts and advice, EAP counselling services, study support, and cultural leave.
- Paid parental leave - in addition to standard parental leave, Bupa offers 12 weeks of paid leave for primary carers and 2 weeks for secondary carers.
- Refer-a-friend programme of $750 - $2,000.
- Professional Development - in-house and external training and development.
- Industry-competitive remuneration and benefits, and internal reward and recognition programmes.
- No matter who you are or where you come from, we encourage you to ‘Be You at Bupa’.
- An accredited employer with Immigration NZ that values its diverse employees.
- Through vision, passion, and sheer hard work, we are now New Zealand’s largest aged care and dementia care provider. As one of New Zealand’s leading healthcare organisations, we employ more than 4,000 people. All united by one purpose - helping people live longer, healthier, happier lives and making a better world._

**Our Values | Ā mātou ūara**

Brave | Māiatanga Caring | Manaakitanga Responsible | Haepapa

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