Service Writer
9 months ago
**AN EXCITING OPPORTUNITY AVAILABLE FOR A SERVICE ADMINISTRATOR**
Our **Hastings **branch has an exciting opportunity for an exceptional individual to join our store as a **Service Administrator.**
If you are someone who has excellent organisational and time management skills ideally with experience in mechanical environments, then this position is for you. You will have a high degree of customer service, together with strong communication skills, which will ensure you can effectively support our Service Manager with daily workshop and Service tasks.
**What does the role look like?**
- Attending to customer enquiries and bookings and completing necessary documentation
- Maintaining the customer and equipment database
- Preparing, maintaining and controlling work orders from bookings through to invoicing including warranty claims
- Preparing weekly and monthly KPI reports for the Service Manager
- Monitoring Technician job and time cards
**What are we looking for?**
- A positive, helpful, flexible and supportive disposition
- Sound knowledge and use of Microsoft Office suite
- Ability to work under pressure and prioritise
- A collaborative approach, adhering to company values
- Highly motivated with a positive 'can do' attitude
**What's in it for you?**
- Competitive remuneration
- Employee Pricing on John Deere goods for personal use
- A great work culture