Technical Writer

**We are global, we are impacting the lives of millions every day, we are making a difference**:
At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home
- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860’s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.

**Role Overview**
- Briefly summarise the job’s primary purpose (why the job exists)._

The Technical writer will join the engineering team to produce high quality engineering documentation that contributes to the overall success of our machinery. The successful applicant will work collaboratively with design engineers, production staff and service technicians to create manuals which assist all parties that interact with our machinery, both internal and external.

**What You Get To Do**
- Indicate the significant dimensions of the job, e.g. (Revenue, Budget, Expenditure, Number of colleagues directly reporting to this job.)_
- What are the key accountabilities and tasks for this role?_
- Describe the most difficult types of problems and/or major challenges faced in performing the job._
- What type of instruction or direction is received on work and provided to others?_
- Geographic Scope: NZ based, global install base of equipment (predominately US)
- Number of colleagues directly reporting to this job: none
- Act as a safety leader and put safety first in all responsibilities
- Produce high-quality technical documentation that meets applicable standards and is appropriate for its intended audience
- Provides information and writes procedures to create customer facing equipment manuals
- Manages equipment version control to track iterative changes.
- Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
- Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
- Assist with documentation needed for certification
- Using computer aided design (CAD) software to assist in document creation

**Percentage Breakdown of Role’s Responsibilities**
- Include the percentage breakdown of the role’s main responsibilities. The total should add up to 100%. This information will not be included in Workday. _
- _Technical documentation: 80%_
- _ CAD drawings for manuals: 15%_
- _ Miscellaneous: 5%_

**Relationships**
- List the titles of individuals, departments and organizations with which the job has the most frequent contact. This should include contacts both _**_inside_**_ and _**_outside_**_ the organization. This information will not be included in Workday for recruiting purposes. _

**Internal**
- Management: documentation status updates
- Design Engineers: direct reports and management, collaboration, certification projects
- Sales & Service: technical documentation, collaboration

**External**
- Contractors: translators, certification
- Customers: documentation

**What We Value**
- Include Knowledge/Skills/Abilities/Behaviors (please refer to the core competencies reflected in the Amcor Leadership Framework, in addition to defining any key technical skills or other key attributes specific for this position)_
- Customer Focus
- Planning & Organizing
- Collaboration & Influencing
- Compelling Communication
- Results Orientation
- Continuous Improvement Mindset
- Developing Organization Capability

**What We Want From You**
- Include education & experience required/desired for the role_
- Include physical requirements and working conditions to comply with the American Disabilities Act_
- Degree in Mechanical Engineering (or other relevant Engineering specialization)
- Experience in engineering including two or more years of experience as an effective technical writer
- Experience in writing documentation and procedure manuals for various audiences
- Strong working knowledge of Microsoft Office
- Excellent written skills in English
- Superb written communication skills, with a keen eye for detail
- Deep understanding of Engineering standards and processes
- Experience in Solidworks or similar 3D CAD program
- Attention to detail, thoroughness and pride in work
- Ability to handle multiple projects simultaneously
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictu