Motel Manager

5 months ago

Queenstown, New Zealand MLQT Limited Full time

**Location**:Queenstown, New Zealand

**Job Title**: Motel Manager

**Company**: Hurleys of Queenstown

We are seeking a motivated and experienced Motel Manager to oversee the daily operations of our motel. As the manager, you will be responsible for ensuring the smooth functioning of all aspects of the motel, including guest satisfaction, staff management, and financial performance.

**Motel Description**: 4 Star Motel in Central Queenstown

As the Motel Manager, you will not only oversee daily operations but also have the chance to shape the guest experience, build a talented team, and drive financial success. Your dedication and commitment will be key to this role.

**Responsibilities**:

- Oversee and manage all motel operations, including front desk, housekeeping, maintenance, and security
- Ensure excellent customer service and guest satisfaction at all times
- Recruit, train, and supervise motel staff, providing guidance and support as needed
- Monitor and control expenses, budgeting, and financial performance of the motel
- Maintain high cleanliness and maintenance standards throughout the motel
- Handle guest inquiries, complaints, and resolve any issues promptly and professionally
- Implement effective marketing strategies to attract and retain guests
- Collaborate with the motel owner or management group to develop and execute business plans and strategies

**Qualifications**:

- Minimum 8 months experience in motel or hotel management is required
- Strong leadership and interpersonal skills to effectively manage and motivate a diverse team
- Excellent customer service skills with the ability to handle guest concerns and complaints
- Solid organizational and time management abilities to prioritize tasks and meet deadlines
- Proficient in computer systems and hotel management software
- Strong problem-solving skills and the ability to think quickly on your feet
- Flexibility to work in a dynamic and fast-paced environment
- A high level of integrity and professionalism

We thank all applicants for their interest.

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