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Duty Manager New Lynn Central

5 months ago

New Lynn, New Zealand The Trusts Full time

**Duty Manager | New Lynn Central**

**The Role**:
Currently we have a Retail Duty Manager position available at our West Liquor New Lynn Central store. This is an energetic, hardworking, high performing team that enjoys having tonnes of fun along the way and we're looking for people that are the same

***What's in it for you?**
- Opportunity to work in West Auckland’s largest retail and hospitality group
- 25% staff discount at our hospitality venues, 10% off in our retail stores
- A free EAP service (Employee Assistance Program) to support mental health and wellness for our employees.
- 4% employer kiwisaver contributions
- Opportunities for career development and growth
- Discounted staff rates at The Quality Hotel Lincoln Green
- Free life insurance cover equivalent to one year’s pay
- Discounted Health insurance rates with Southern Cross
- A paid day off on your birthday
- Discounted Gym membership at The Trust Stadium Gym

***Responsibilities include**:

- Delivering exceptional customer service experience while monitoring and upholding the Sales & Supply of Alcohol Act 2012.
- Effective use of retail merchandise strategies to optimise store presentation, promotional display and most importantly generate sales.
- Overseeing all aspects of cash handling, stock management and health & safety
- Coach and mentor team members in all aspects of day-to-day operation and on-going product training.

***What We're Looking For**:

- Previous experience working in a retail environment.
- Holds a current General Managers Certificate
- Mature and responsible when it comes to following procedures and dealing with tough situations.
- Strong communication skills, a passion for delivering world class customer service and proven track record in building lasting rapport.
- You must be physically fit as you will be required to lift, move and shelve stock.
- The ability to deliver retail merchandise strategies with a unique and creative flair.
- Commitment in upskilling your team from on boarding, on the job training to specialist product knowledge.
- Have the confidence to work independently without supervision

**Who are we?**

Our West Liquor Stores are part of West Auckland Trust Services collectively known at The Trusts. There are 22 West Liquor and Village, Wine & Spirits stores, 4 Liquorland's, 8 hospitality venues and The Quality Hotel Lincoln Green. We are all about keeping things local in our community and giving back to West Auckland.