Libraryplus Officers

Are you cheerful, pleasant and have a great sense of humour?_
- Can you do five things at once and still have a smile on your face?_

**_ Do you:_**
- Work well with teenagers and enjoy interacting with people of all ages?_
- Have excellent keyboard skills and a desire to share knowledge and information?_

**_ Are you:_**
- Self-motivated and good with numbers and comfortable working as part of a team?_
- If so, here's your opportunity _

**About our District** - Our mission is to make our communities better and this role will play a key part in achieving this. We are located in a tranquil area of New Zealand offering some of the best access to the great outdoors. We also boast attractive housing prices for your town, village or rural lifestyle and we are within commuting distance to larger centres.

**About our Organisation** - We are an energetic and progressive, values-based organisation, that is dedicated to providing quality services and facilities for our communities. We place a strong emphasis on our organisational culture, which in turn, creates strong engagement across our team. We employ people with a 'Can Do' attitude who want to work for a united organisation with a strong sense of family that is proud to serve its communities.

At STDC, we offer a proven "best place to work" environment, access to a sick leave bank, flexible working opportunities and retention incentive benefit upon five years of employment. Our team culture encourages innovation, we care about your professional development, and you will be working with an elite and motivated team of professionals.

**About the Role** - We are looking for an enthusiastic and motivated individual with plenty of initiative to help provide a high quality, friendly service at our Hawera LibraryPlus.

The purpose of this job is to assist the Branch Librarian to provide an effective and responsive quality customer service for both library and Council services and to encourage and promote use of the LibraryPlus to existing and potential customers.

**Do you have what it takes? - **Libraries today are so much more than books. We are looking for an individual who is adaptable, can work in a team or individually, is comfortable with technology, keen to keep learning and is confident working with children, teens and/or adults. This is a busy role and is a key part of Council's front-line service. This job offers variety plus from issuing and attending to book returns, processing reserves and inter-loans for courier collection, answering customer enquiries, dealing with telephone calls and maintaining the Customer Request Management system (CRM). The role also involves, shelving books.

**About You** - Great customer service ethic is a must; you are a great team player with a qualification such as University Entrance, understands and has an appreciation of the Treaty of Waitangi and subsequent cultural issues, has previous experience in a customer services environment and cash handling experience.

**Position 1 - 18 hours per week**

This is a permanent part-time position working 18 hours per week which may include weekend work and has a requirement to be available to work public and school holidays. There will also be an opportunity to work additional hours from time to time to cover annual and sick leave.

The hours of work will change as we move to Te Ramanui, and this will be discussed at the interview.

**Position 2 - 13 hours per week**

This is a permanent part-time position working 13 hours per week which will include weekend work and has a requirement to be available to work public and school holidays. There will also be an opportunity to work additional hours from time to time to cover annual and sick leave.

The hours of work will change as we move to Te Ramanui, and this will be discussed at the interview.