Engineer - Network Operations

5 months ago

Hamilton, New Zealand Te Wananga o Aotearoa Full time

**Engineer - Network Operations**
- Exciting opportunity to contribute to the maintenance and enhancement of our network infrastructure, ensuring the seamless operation of our educational services across multiple campuses nationwide
- Permanent, Full-time (37.5 hours per week)
- Free health and life insurance, generous leave provisions plus additional leave based on length of service, free car parking.
- A whanau-friendly workplace with potential of flexible working arrangements for roles that can be negotiated

**About us**

Te Wānanga o Aotearoa (TWoA) is New Zealand’s second largest tertiary institution, and we’ve been providing transformational education opportunities to New Zealanders for nearly 40 years. Our vision of **‘Whānau transformation through education’** drives our commitment to being at the forefront of tertiary education underpinned by Māori culture and values.

Ko ngā uara (our values) are woven throughout the actions we take to achieve great outcomes for our tauira (students) and kaimahi (employees):

- ** Te Aroha**:Having regard for one another and those for whom we are responsible and to whom we are accountable.
- ** Te Whakapono**:The basis of our beliefs and the confidence that what we are doing is right.
- ** Ngā Ture**:The knowledge that our actions are morally and ethically right and that we are acting in an honourable manner.
- ** Kotahitanga**:Unity amongst iwi and other ethnicities; standing as one.

**About the role**

The Engineer Network Operations role is to ensure the stability, integrity, and efficient operation of all ICT systems (whether internal, contracted, outsourced or cloud delivered) that support core organisational functions through monitoring, maintaining, supporting and optimising all networked software and associated operating systems.

**Key responsibilities include (but not limited to)**:

- Manage TWoA Microsoft platform, Mac OS XImaging and Management
- Manage TWoA Asure Subscription (Cloud Infrastructure)
- Integrate/Manage ICT infrastructure as per the TWoA architecture design document (attached below), including virtualization, cloud based technologies, print, backups, servers and their associated hardware and software.
- Create and maintain documentation as it relates to system configuration, mapping, processes and service records.
- Collaborate with Hangarau support staff to ensure smooth and reliable operation of ICT infrastructure for fulfilling business objectives and processes.
- Conduct research on software and systems products to justify recommendations and to support purchasing efforts.

Qualifications:

- Microsoft and/or Cisco Certifications
- Bachelor degree in Information Technology or related field
- Full NZ Drivers license

**Experience**:

- 2+ years related experience in network support role
- Experience in Microsoft collaboration tools would be advantageous
- Must have experience in Microsoft Asure
- Must have Networking or On premise infrastructure experience
- Proven experience working with multi-site IT environment
- Proven understanding of hardware and systems technologies, and systems network infrastructure

Skills and Attributes:

- Proven experience with systems planning, security principles, and general software management best practices
- Excellent understanding of the organisation’s goals and objectives
- Knowledge of applicable data privacy practices and laws
- Good project management skills
- Excellent written, oral, and interpersonal communication skills
- Proven analytical and creative problem-solving abilities

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