Software Development Manager

5 months ago

Auckland City, New Zealand Actionstep Full time

**Description**:
Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices.

We are seeking a Software Engineering Manager to lead teams of software developers and QA engineers. This is a hands-on leadership role, and you are expected to plan projects, review code, and contribute where you have bandwidth. You will work across multiple stacks of technologies and will be in charge of building and maintaining the core parts of our platform.

You will collaborate closely with the product team, ensuring that the engineering team is delivering solutions that exceed customer expectations and align with the product roadmap. You will lead a team of talented and motivated engineers, providing technical guidance and mentorship while driving continuous improvement in quality, productivity, and performance.

**What You Will Do**:

- Introducing best practices for software development, drive improvements in process, and develop a culture of excellence in delivery.
- Standing up metrics and KPIs to measure team effectiveness, and ensure the team delivers high-quality software on time and within budget.
- Measuring and drive improvements in product quality, change failure rate, cycle time, support escalations, and other quality metrics.
- Leading important technical decisions with an eye towards scalability, modernization, and maintainability.
- Providing regular updates to stakeholders across the organization.
- Recruiting, interview, and onboard great people to your teams.
- Encouraging a safe and healthy work environment that is both supportive and challenging.
- Engaging in performance conversations and help align business objectives to career goals.

**Who You Are**:
**Inspirational leader**:you are a leader who manages from the front and drives efficient processes and systems to deliver product outcomes.

**Empathy**: you understand the needs and perspectives of your team members, and being able to support them both professionally and personally.

**Technology expert**:you understand how to build complex systems, manage team dynamics and outcomes to release software regularly.

**A** **strong communicator & team builder**: you are interested in developing & coaching others and can rally teams around new processes & systems.

**Focused on efficiency and process**:you are data driven and understand how to unpick processes to drive efficiency.

**Requirements**:
**What you need to know and what will make you successful**
- Bachelor’s degree in Computer Science or related field.
- 5+ years of experience as a Software Engineering Manager, preferably at a B2B SaaS company.
- 10+ years of experience as a software developer / individual contributor.
- Experience with Jira, DevOps, or other project management tools.
- Understanding of AWS offerings such as Aurora, Lambda, and S3.
- Self-starter with the ability to operate and lead when no protocol exists.
- Demonstrated ability to solve problems in software architecture and platform modernization.
- Suitable National Criminal Check.

**Benefits**

**We offer a fantastic and inspirational working environment**
- Flexible working.
- We are a team, we trust each other and we believe our best work happens when life & work is in good balance.
- Wear what you like to work.
- Take your birthday off.
- Friday afternoon socials and team building events, remote and in person.
- Relaxed and friendly team.
- Fantastic training and development opportunities.

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