Operations Supervisor

2 months ago


Auckland City, New Zealand Ritchies Transport Full time

**_The Opportunity; _**

In this role, you'll be responsible for overseeing daily Urban Operations (Especially KPI Management & KPI Targets) at our Birkenhead Depot. This includes continue monitoring of KPI Targets, gathering the KPI Reports, completing the exception reports for Auckland Transport, collecting relevant evidence, urban vehicle allocation, leading and supporting our team of drivers, assigning routes, managing performance, resolving issues, and ensuring safety standards.

You'll play a key role in optimising efficiency across a variety of services, including Urban, School, Charter, and Tour operations. Reporting directly to the Depot Manager, your contribution will be vital to the success of Birkenhead Depot.

**_ Team Ritchies;_**

Ritchies is one of New Zealand’s leading transport companies. We partner with a number of regional councils across the country to supply public transport services as well as offering a range of bus and coach hire services to schools, businesses and the general public. We’ve been making sure the people in our communities get where they need to be safely, in comfort and on time for over 80 years.

**_About You; _**

You’re looking for a change, you want to work for a company that values your skills and work ethic and you’re ready to make the move You're a problem solver and a great communicator. Ideally you come from a administration and transport background, specifically buses and have your Class 2 and P endorsement (Driving License Class 2 Ideal but not necessary)..

You like working in a fast paced environment, providing solutions and can remain calm under pressure.

**_Your Skills;_**
- Previous KPI Management Experience and Achieving Targets
- Excellent IT and System Skills and the ability to pick up systems
- Great interpersonal communication
- Methodical approach
- Strong leadership capability
- Great attention to detail
- Health & safety focus

**_What you get; _**
- Supportive, team environment
- Variety in your role
- Career development opportunity
- Sonder; a family well-being app

**_ Want to learn more? Just ask us; _



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