Branch Manager

4 weeks ago

Christchurch, New Zealand Elements World Limited Full time

**Branch Manager**

Elements World is a small to medium, fast growing New Zealand Tourism business with branches in Auckland & Christchurch servicing International travellers providing campervans for sale and rent.

We're looking for a Manager to take our Christchurch branch to the next level. This is an excellent opportunity for a motivated individual with strong leadership skills to contribute to the growth of the business.

**Job description**:

- Overseeing the day-to-day operations of the branch, including vehicle inventory management, fleet maintenance, and scheduling
- Monitoring and analysing key performance indicators (KPIs) to drive operational efficiency and meet business targets
- Implementing policies and procedures to ensure compliance with company standards and industry regulations
- Ensuring exceptional customer service by leading by example and setting high service standards
- Recruiting, training, supervising and supporting staff
- Fostering a positive and collaborative work environment, promoting teamwork and employee development
- Developing and executing strategies to increase revenue and profitability of the branch
- Monitoring and managing expenses, including payroll, supplies, and maintenance costs
- Maintain knowledge of industry regulations
- Implement and enforce security measures to protect assets and minimise risks.
- Ensure that operational activities remain on time and within budget and up to company standards
- Establishing, developing and maintaining positive business to business relationships
- Coordinating production efforts with team members and other departments
- Ensuring company policies are met
- Coordinating stock & orders
- Presenting, promoting, and selling products/services using solid arguments to existing and prospective customers

**Job pre-requisites**:

- At least 2 years of experience in a managerial role within the Automotive Trades & Services industry or a similar customer-oriented industry (Tourism or Retail).
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent interpersonal and communication skills and an ability to work positively with our existing team and work well with our clients.
- Proficiency / knowledge in Google Workspace, MotorCentral & Rental Car Manager
- Punctual, reliable, and available for overtime, if required.
- Knowledge of local market trends and customer preferences.
- Ability to work in a fast-paced and dynamic environment, adapting to changing priorities.
- Valid driver's license with a clean driving record.
- Open permission to work in New Zealand (Citizens, Resident visa, or Open work visa holders)

**Skills & Competencies**:

- **Sales focused**:committed to providing exceptional sales service to face to face to customers
- **Staff focused**:committed to providing exceptional staff management across all channels - written, phone and face to face
- **Product focused**:committed to producing a product within set out budgets, in a timely manner and up to a quality matching company standards
- **Communication**: the ability to communicate clearly and concisely, varying communication style depending upon the audience
- **Attention to detail**: excellent attention to detail and written skills when communicating with others, both internally and externally
- **Teamwork**: willingness to assist and support others as required and get on with team members
- **Time management/organisation**: accomplish objectives effectively within time frame given and carry out administrative duties in an efficient and timely manner

**Job Types**: Full-time, Permanent

Pay: $68,328.00 per year

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Public holidays
- Weekend availability

Supplementary Pay:

- Bonus

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