Co-pack Supervisor
7 months ago
At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.
If you want to move forward in your career with DHL Supply Chain then this could be an opportunity for you. A Co-Pack Supervisor position has become available at our Airport 2 site.
DHL Co-Pack department provides customised services to existing customers using DHL as their warehousing/logistics provider as well as to clients with a standalone contract. The types of solutions we offer include over labelling, shrink wrapping, promotional kit assembly, quality inspections of products and much more.
The overall purpose of this role is to accurately Co-Pack products in line with the client work instructions to ensure their goods are correctly altered to meet their requirements for market release.
**Key Responsibilities**:
- Managing day to day operations ensuring consistent and accurate processing of client/customer orders, the timely receipt of inbound inventory and adherence to internal operation management systems
- Become the first point of escalation for clients and management alike
- Developing, reviewing and consistently meeting and exceeding the clients KPIs & SLA’s
- Effectively manage team performance to a high standard.
- Reconciliation of client inventory and proficiency with investigations
- Promote learning and staff development within the team.
- Proactively discuss and understand client activity requirements and plan labour resources accordingly.
- Actively participate in developing and maintaining a positive site culture alongside colleagues.
- Team player with a “can do” attitude.
- Ability to get on with people from all walks of life.
- Currently hold both a hoist and reach license, preferable but not essential.
- Excellent attention to detail and command of the English language.
- Have excellent communication skills (written and verbal).
- Exceptional experience with using warehouse management systems, Microsoft Word, Excel and Outlook Intermediate level or above.
- Keen work ethic and the desire to develop your team.
- Full NZ Driver License preferred.
- Exceptional customer focus and can develop great relationships with our client.
**WHAT’S IN IT FOR YOU?**
- A great opportunity to make your mark in a growing and essential industry, DHL Supply Chain offers amazing career development (both locally and globally)
- Access to one of the most innovative and comprehensive “Certified Supply Chain Specialist” training programmes in the world
- Join a Certified Great Place To Work
- Attractive salary, Monday to Friday role
- You’ll be part of a highly engaged diverse team of passionate people and experiences
- Access to a fast moving and innovative supply chain technology
- Work for a company who is committed to living responsibility which means not only adhering to ethical standards and norms but also social commitment and responsibility towards the environment
- Employee Assistance Programme available
- PERKS Employee Benefits Programme
- Birthday Leave
- Opportunity to participate in initiatives such as our Women's Network and environmental initiative
- A supportive work environment where excellent work is rewarded.
- If you have a passion for delivering value to clients and leading effective teams to produce excellent results we would like to hear from you.
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