Digital Product Manager

6 days ago

Auckland City, New Zealand Generate Full time

We are a proudly New Zealand-owned, award-winning KiwiSaver and wealth manager. Our mission is to educate and empower our customers to make informed financial decisions and achieve strong long-term performance. With a relentless focus on these goals, we are dedicated to growing Kiwis' wealth and helping them attain better financial outcomes in retirement.

At our core, we are a purpose-driven business, caring deeply about making a difference. Our passionate team plays a crucial role in bringing our mission to life. We foster a culture of idea-sharing and empowerment, encouraging our people to lead initiatives that positively impact our business, community, and members.

**About the Role**

We are looking for an experienced **Digital** **Product Manager** to join our newly established Product team. Reporting to the Head of Product, you will play a pivotal role in ensuring the successful delivery of customer focused products that align with our business strategic objectives.

You will oversee the product lifecycle and ensure that all product initiatives and decisions are made based on customer insights and data. You will work closely with cross-functional teams to ensure that product execution aligns with the company’s strategic direction while providing operational support to ensure timely and high-quality product launches.

You will be responsible for:

- Assisting the Head of Product with development of the product strategy that supports our broader business objectives.
- Collaborating with teams and overseeing the end-to-end product lifecycle, from ideation and design through development, testing, and launch, ensuring timely and high-quality delivery.
- Working closely with the CX/UX Designer to integrate user-centered design principles into the product development process.
- Work with the Product team and stakeholders to establish key performance indicators (KPIs) for each stage of the product lifecycle, and analyze the metrics to understand how well the product is tracking.
- Keeping up to date on competition, market segments, and emerging industry trends and technologies, and use this knowledge to shape proactive strategies and tactics that keep Generate competitive.
- Conducting user research to gain insights on customer needs and ensuring all product decisions are backed by robust data, including customer feedback, performance metrics, and competitive insights.

**About You**

You will be a customer centric digital product professional with a solid understanding of product lifecycle and proven experience managing and overseeing the delivery of the digital products from conception through to launch.

With a passion for data driven insights and a deep understanding of customer psychology, you are able to develop product strategies that not only meet functional needs but also resonate emotionally with users. You are also a strong communicator and a natural influencer, able to communicate effectively with and influence a wide range of internal and external stakeholders.

Other attributes that may help you succeed in the role:

- Tertiary qualification in business, technology or another relevant discipline.
- Proven experience in product management with a track record of delivering customer-centric products from concept through to launch
- Proven experience in developing and executing product strategies that enhances user experience
- Hands-on experience working software development teams to scope, plan, and deliver new product offerings
- Experience with agile software development processes
- Strong analytical skills and proficiency in using data to define and track key product metrics (KPIs) and inform decisions.

**Why This is The Place for You**

Our culture is what sets us apart. We set ourselves high standards, ensuring our work environment is one where people thrive and also have fun. We invest significantly in the well-being of our people and are intentional about celebrating wins.
- A hybrid model that allows you to balance work and home life seamlessly.
- Competitive base salary + bonus package paid twice a year, additional KiwiSaver contribution, corporate benefits, and more
- Wellbeing benefits, including health insurance, Employee Assistance Program (EAP), and discounted gym membership.
- Thorough face to face induction, study assistance, and ongoing training & support.
- Proactive Health & Wellbeing Committee that organizes a full calendar of events and initiatives that support Social Connection, Community, and Mental Health.
- Auckland CBD office with an amazing view, close to transport hubs.

**Next Steps**

If you are interested in making a meaningful difference, please hit “Apply” and be sure to include your CV and what you would bring to this role and our team.

**Applicants for this position should hold a valid visa to work full-time in NZ.

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