Bay Audiology Client Care Coordinator

4 weeks ago

Christchurch, New Zealand Amplifon Group Full time

Here at Bay Audiology, our mission is to help people rediscover the joy of hearing. We offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.
Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so an exceptional client care experience is vital. You will be part of a close knit team along with audiologists and clinic staff.

We currently have a full time permanent role in our Christchurch clinic for someone to work Mon-Fri (8.30-5.00pm).

**Responsibilities for this role include;
- Providing gold standard client care
- Responding to client enquiries
- Appointment management
- Consumable sales and invoicing
- Conducting hearing screening checks
- Hearing device repairs and troubleshooting

(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)
**Who we're looking for**:
We are seeking people with a passion for customer care and who thrive on making a difference in the lives of others. You'll have great organisational and communication skills and feel at home in a sales/retail environment. You will enjoy working in a passionate team and be comfortable with technology.

**Why choose us**:
We're at the forefront of innovative hearing care services, part of the global Amplifon Group, and we provide supportive leadership, and career pathway opportunities. Staff benefits include quarterly team and individual bonuses based on performance along with discounted Southern Cross health insurance.

Sound like you? We would love to hear from you

Amplifon is an equal opportunity employer committed to providing a diverse and equitable workforce environment. We believe that through valuing our uniqueness and respecting our differences, we can achieve more and that diversity adds to our culture.

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