Despatch Coordinator

**Company Description**
We have an exciting opportunity for a Despatch Coordinator to join our team based at our branch in Whakatane.

**About us**

Waste Management NZ Limited is New Zealand's leading resource recovery, recycling, and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do.
**Job Description** The role**

Your key responsibilities will be to provide excellence in customer services for Waste Management’s customer-base, by answering customer enquiries/requests, scheduling daily work for operators, monitoring, and managing routes and coordinating drivers. Building strong customer relationships as well as proactively identifying and informing customers of any operational delays will play an integral part in this role.
**Qualifications** About you**

To be successful in this role you will have proven customer service experience in a fast-paced environment. You also bring a proactive and positive attitude and the ability to instantly build rapport with customers.

You are customer-centric, a strong relationship builder, flexible, have high attention to detail and good time management. Experience in using MS Office especially Word and Excel are also essential for this role.

**In return**

We offer a competitive salary, career progression, access to discounted health insurance and a variety of retail products for you and your family to enjoy just to name a few

You will also be part of a great team committed to providing a comprehensive one-stop service to meet a broad range of facility, waste, recycling and industrial needs of our clients.
**Additional Information** How to apply**

WM is an EEO employer and promotes drug and alcohol-free workplaces.

You must be in New Zealand and hold a current work visa/residency or NZ citizenship.