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Duty Manager West City

1 month ago

Auckland City, New Zealand The Trusts Full time

**Duty Manager | West City**

**Who are we?**

Our West Liquor Stores are part of West Auckland Trust Services collectively known at The Trusts. There are 22 West Liquor and Village, Wine & Spirits stores, 4 Liquorland's, 8 hospitality venues and The Quality Hotel Lincoln Green. We are all about keeping things local in our community and giving back to West Auckland.

**The Role**:
Currently we have a full-time Retail Duty Manager position at our WestCity Village Wine & Spirits. This is an energetic, hardworking, high performing team that enjoys having tonnes of fun along the way; and we're looking for people that are the same

**Responsibilities include**:

- Delivering exceptional customer service experience while monitoring and upholding the Sales of Alcohol legislation
- Effective use of retail merchandise strategies to optimise store presentation, promotional display and most importantly generate sales
- Overseeing all aspects of cash handling, stock management and health & safety
- Coach and mentoring team members in all aspects of day-to-day operation and on-going product training

**What We're Looking For**:

- Previous experience working in a retail environment
- Mature and responsible when it comes to following procedures and dealing with tough situations
- Strong communication skills, a passion for delivering world class customer service and proven track record in building lasting rapport
- The ability to deliver retail merchandise strategies with a unique and creative flair
- Commitment in upskilling your team from on boarding, on the job training to specialist product knowledge.
- Have the confidence to work independently without supervision

***What's in it for you?**
- ** **Lots of opportunity for career progression within The Trusts
- Structured learning & development programme and on-the-job sales training
- Staff discount + 4% Kiwisaver + life insurance cover equivalent to one year’s pay
- Discounted Health insurance
- Paid day off on your birthday
- Discounted Gym membership at The Trust Stadium Gym

You must hold a current Liquor Control Qualification and General Manager's licence and be physically fit as you will be required to lift, move and shelve stock.