Leading Hand

7 months ago


Auckland City, New Zealand DHL Full time

When you work with us you'll find that we deliver results; without compromising on respect. At DHL, we know our people are our strength and hire talented people from all backgrounds. Diversity enriches our workplace, drives our success and helps us deliver excellence. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

We are the world's leading contract logistics company. We create competitive advantages for our customers through customised warehousing and transportation services. We combine our global scale with local knowledge and sector experience. DHL Supply Chain New Zealand is a Great Place To Work certified. Based at our Highbrook site, the Leading Hand role is your first step towards DHL’s leadership ladder.

**IN THIS JOB YOU WILL;**

As a Leading Hand at DHL Supply Chain, you'll overcome daily logístical challenges to ensure warehouse operations run smoothly. In a fast-paced environment, where every day is different, you'll have the autonomy to make decisions and be able to continually grown professionally. Use your talents to lead a committed team to greatness and drive the future of logistics, using the latest technology.
- Lead a team & ensure that objectives are communicated and achieved on a daily basis
- Ensure operational performance across all functions including but not limited to: inbound/outbound/picking/packing/inventory
- Support & drive inventory control and accuracy across the operation
- Customer interaction including maintaining good working relationships & responding to all enquiries in a timely manner
- Maintaining stock integrity in warehouse including adhering to DHL policies & procedures
- Following safe work practices and work instructions
- Assist with identifying training needs & opportunities to develop the team

**WHAT YOU’LL BRING TO THE ROLE?**
- Operational experience working in a high volume warehouse/3PL environment, previous 2IC experience is preferred, however not essential
- Current fork hoist and reach license
- Demonstrated Leadership skills
- Proven customer facing experience with the ability to understand customer's needs and deliver superior customer service
- Ability to communicate effectively with various stakeholders
- Sound problem solving and decision making ability required
- Proficient Microsoft Office skills (Word, Excel, PowerPoint)

**WHAT’S IN IT FOR YOU?**
- A supportive work environment where you’ll have access to the tools and training you need to excel
- A highly engaged diverse team of supportive people and experiences
- We are Great Place to Work TM certified, as voted by our employees
- Attractive salary, Monday to Friday role
- Employee Assistance Programme available
- Exposure to world leading supply chain process and technology
- A great opportunity to make your mark in a growing and essential industry


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