Service and Maintenance Manager

2 weeks ago


Wanganui, New Zealand Laser Plumbing & Electrical Full time

Laser Whanganui is a progressive and a growing Plumbing, Gas fitting and Drain laying Company. Business is Booming so we are on the hunt for a Service & Maintenance Manager to join our team.

As the Service & Maintenance Manager, you’ll naturally have a passion for customer service and strong organisation. We are a small (but very friendly bunch), and your focus will be to be provide general administration duties across the wider team.

You will work very closely with the Office Administrator along with the Operations Manager scheduling jobs across the residential and commercial space, liaising with key clients across the business, Health & Safety and general administrative duties to ensure the smooth running of the operation, so we’ll certainly keep you busy. A background in the plumbing or construction industry would be a huge advantage, though not essential

This is a full-time permanent role based in the office working 8am - 4.30pm (40 hours per week), Monday to Friday.

**What’s in it for you**:

- Your Birthday Off - PAID
- Your exposure to a “wide variety” of interesting and challenging work that will develop your skills and experience. Not to mention your future earning potential.
- A supportive working environment where we value the contribution of our people and are committed to seeing you develop to your full potential. We want you to bring your whole self to work

**You’ll get the opportunity to focus on**:

- Scheduling all jobs across the business
- Answering our phone and liaising with our customers, suppliers and offsite tradies
- Customer relationship management
- Scheduling of vehicle maintenance, such as WOF, COF, RUC
- Managing Health & Safety requirements
- Maintenance of job scheduling in our Simpro software system
- General office support

**To Be Successful**:

- You’ll bring previous knowledge of Scheduling jobs
- Be able to work unsupervised and use your initiative to solve problems as they arise
- Honest and Trustworthy with a great work ethic
- Have an internal desire to complete jobs to a high standard
- Ability to handle a fast paced, quick changing environment, no two days are the same We’ll need you to be able to think on your feet and be solution focused
- Ability to communicate and work well with others with a strong attention to detail and accuracy
- Excellent Typing skills, spelling and comprehension and a good knowledge Microsoft products
- Must hold NZ Residency or permanent work visa


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