Inventory Controller
8 hours ago
**14th January, 2025**:
Our Story:
Welcome to Fliway, a dynamic powerhouse in the world of transport and logistics As part of NZ Post, we stand tall as one of New Zealand's largest fully integrated transport and logistics providers, offering seamless global supply chain solutions that span international freight, warehousing, and doorstep delivery for businesses and homes alike. Picture yourself as part of our vibrant family of over 500 passionate individuals, driving innovation and excellence. With a nationwide presence boasting 13 Branch locations and 9 Warehouses strategically placed across the country, Fliway is your gateway to an exhilarating career journey.
About the role:
The Inventory Controller will operate as a key member of the Fliway Logistics team and build good relationships with the key team and other internal business areas and service groups vital to the overall day-to-day smooth running of Fliway and Customer expectations. You will manage and maintain a high level of stock accuracy and warehouse inventory integrity by completing cyclic counts and discrepancy investigations, along with reporting all non-conformances with warehouse operation directly affecting the integrity of inventory, held along with management of commercial returns processing and damaged inventory management in line with customer requirements. Support in administration site tasks (finance and reporting support) around supplier and customer management
Key Responsibilities:
- Conduct daily cycle counts on all inventory transactions stored by Storer & bin location.
- Perform full SKU checks and rechecks when variances are noted and ensure that cyclic counting is completed in full.
- Maintain count sheets in line with business requirements and keep accurate records of all counts completed.
- Investigate inventory variances through full SKU checks and transaction history reviews to identify root causes.
- Complete all inventory movements to resolve storage location variances based on cycle count findings and stock movement requests from the operations team.
- Perform system updates for product movement (including "block" locations) to ensure accurate stock tracking.
- Review bin locations weekly, focusing on those with multiple SKUs, and perform physical movements of inventory where necessary.
- Investigate inventory variances through full SKU checks and transaction history reviews to identify root causes.
- Investigate all identified variances thoroughly, isolate them within the WMS (Warehouse Management System), and report findings within a 24-hour window to the National Inventory & Compliance Manager and Operations Manager.
- Conduct root cause investigations on all variances and ensure they are recorded in the variance register with corrective actions and root causes.
- Maintain accurate records of all open variances, updating them at each step of the investigation process.
- Ensure all variances are communicated to Clients as per agreed timelines and follow up on Store transfers as needed.
- Complete all stock transfer requests (STOs) received from Clients within the agreed timeframe.
- Respond to all customer inventory inquiries in a timely manner, providing updates on progress when required.
- Manage product blocking, rework, and out-of-scope requests from Clients, ensuring timely resolution and communication.
- Manage all damaged inventory held for Clients, ensuring weekly cyclic counts are performed and records of damaged goods are maintained.
- Ensure all damaged inventory is supported by proper documentation, such as Inbound Irregular reports and Warehouse Damage reports.
- Reconcile all claims raised on damaged inventory and report findings to the Fliway Loss Prevention Manager.
- Ensure all DIW is recorded in the DIW register with full details of corrective actions and root cause investigations.
- Monitor the status of all DIW and update relevant stakeholders on progression.
- Compile and ensure the accuracy of all weekly customer reports, including those related to inventory levels, variances, and system compliance.
- Ensure daily comparisons are completed between Fliway system inventory and Client system inventory, investigating and closing out any variances.
- Collaborate with the National Inventory & Compliance Manager and Operations Manager to plan processes and resources for upcoming stocktakes.
- Lead the stocktake process for assigned Clients, ensuring accurate preparation, counting, and reconciliation of inventory.
- Ensure warehouse systems compliance is maintained at a high level, and the site presentation is consistently of excellent quality.
What We Offer:
- Full time Position, 42.5 hours per week. Monday to Friday based in Christchurch. Actual work times to be agreed
- Opportunities for growth and advancement within a dynamic logistics/Transport environment
- A supportive team culture focused on safety, reliability, and effective communication.
What you Bring:
- Experience in logistics, and
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