Welcomer

4 weeks ago


Auckland City, New Zealand PULLMAN Full time

**Company Description**
Join the excitement of Auckland's newest 5-star team for Accor's **Pullman Auckland Airport**. Pullman will deliver a memorable New Zealand experience inspired by the spirit of discovery, past, present and future. Guests will encounter environments that reflect our unique culture and landscape here in Aotearoa.

Our stunning new Airport Hotel, is right on the doorstep of Auckland International Airport. With 311 generously appointed guestrooms, the Pullman offers an unparalleled Airport Hotel experience that is authentically New Zealand, and premium.

Pullman joins its sister property later in the year, just next door, Novotel Auckland Airport. The Novotel is a 263-hotel room with a buzzing restaurant, Thirteen50 Bar and Bistro.

Are you ready to be part of something extraordinary? Te Kaahu, Accor's Pullman Auckland Airport's exquisite 5-star pre-opening dining experience, is on the lookout for passionate Baristas to join our dynamic team.

Te Kaahu, inspired by the spirit of discovery, past, present, and future, promises to be a destination where culinary excellence meets the splendor of New Zealand's rich Māori heritage. We are dedicated to delivering an unforgettable dining journey, one that encapsulates the essence of Aotearoa’s unique culture and breathtaking landscapes.

Step into a realm where your vibrant persona meets the pinnacle of excellence. You are naturally adept at extending a warm greeting to others, and you do it in a positive, energetic manner that gives others a sense of security. You enjoy creating peak moments for people and are energized by human connection. You have a knack to start genuine conversations and you enjoy listening to people's stories.
- Greet guests with a warm and friendly welcome, ensuring a memorable first impression and seamless arrival experience at our 5-star hotel
- Provide guests with valuable information about the hotel's facilities, services, and local attractions, helping them make the most of their stay
- Assist with baggage and luggage services, ensuring guests' belongings are handled with care and delivered to their rooms promptly
- Extend exceptional care to VIP and elite guests, attending to their specific needs and preferences with the utmost professionalism and discretion
- Contribute to an atmosphere of luxury and comfort by delivering unmatched service and anticipating guest needs, helping to create a remarkable stay from the very beginning

**Qualifications**
You will be:

- A people's person with an engaging and charismatic background. You're naturally good at initiating conversations and you are passionate about providing others a sense of belonging
- Communicating fluently and confidently with guests from diverse backgrounds, including those who may speak different languages
- Experienced in a Receptionist/Guest Service Agent role, or experienced in Front Office within the hospitality/hotel industry is preferred but not essential
- Embodying the essence of our 5-star warmth from the very first greeting, crafting unforgettable moments and leaving a mark
- Highlighting the Te Arikinui Pullman Auckland Airport's story and emphasizing the benefits of loyalty to each and every one of our guests
- Displaying a strong sense of responsibility, reliability, and a commitment to upholding the standards of the hotel is also crucial for this role

**Additional Information**
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn
- Work Your Way - Flexibility to ensure a work life balance
- Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
- Accor's refer-a-friend bonus
- Meals on shift
- Paid Birthday Leave
- Refer a Friend Incentive
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program
- Our commitment to Diversity & Inclusion:_
- We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know._


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