Liability Claims Specialist

5 months ago

New Zealand Insurance Australia Group Full time

Have meaningful impact as a **Liability Claims Specialist**

Join the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready?

**Your Role**

Reporting to the Lead Regional Liability Claims, you will be responsible for case managing a range of liability claims.

Your previous claims handling experience will be essential for your success in this role as you will be considering policy response and initiating and progressing liability claims settlements within delegated authority. You will be working closely with internal stakeholders such as our liability underwriters and business development managers. You will also be working closely with external service providers such as loss adjusters and expert advisors.

Our liability claims team is based throughout New Zealand and is collegial, supportive and knowledgeable. The claims handling work is varied and challenging and will require you to draw on your existing knowledge of liability principles. Continuing knowledge development is a focus of our team which ensures that our team builds on their liability expertise. Training on key liability principles will be provided on commencement of the role and on-going day-to-day support will be provided by the team.

This is a permanent **full-time postion** based in New Zealand, we are open to applicants across New Zealand.

**ABOUT YOU**

Previous claims handling experience is required. Experience in liability claims or in handling claims involving issues of legal liability is preferred but not essential.

You will be a confident communicator (both verbally and written) and a strong decision maker. You will be able to work closely with brokers and our insureds to maintain relationships and ensure the claims process is handled to high levels of satisfaction with an emphasis on professionalism and excellence.
***

**ABOUT US**

IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD13 billion of premium per annum, we’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - CGU, WFI, NRMA Insurance, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

When you join IAG, you’re not joining one brand. You’re joining a large purpose-led, Trans-Tasman group dedicated to making your world a safer place.

We’re ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.

**At IAG you can enjoy**:

- Flexibility and support so you can live life to the full.
- Join great employee network communities.
- Access up to 50% off home and motor insurance.
- Grow your financial future with 13% superannuation as standard
- Keep your skills current and accredited with the IAG Academy portal.

We’re committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. You can find our Reconciliation Action Plan on our company website.

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