Associate Systems Engineer

3 days ago


Auckland City, New Zealand Datacom Full time

Our purpose
Here at Datacom we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in.
Our team
Datacom is evolving and is growing. We offer an environment where you can bring your whole self to work. An opportunity for IT professionals who take pride in their work to thrive together, promoting continuous improvement and deliver excellent results.
About the role
The Associate Systems Engineer is responsible for maintaining physical hardware, physical or virtual operating system platforms, and to provide support services to maintain the availability and reliability of the organisation’s systems/networks. As a Associate Systems Engineer, you will ensure systems are supported to meet and integrate with organisation requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care.

**Some of your responsibilities will include**:

- Accepting, prioritising and managing incidents and requests
- Real-time monitoring of all infrastructure for availability, capacity and performance
- Monitoring of backups
- Prompt detection, resolution and esculation of incidents

To be successful in this role, your technical experience should include:

- Proven experience IT Support, Networking and Systems Administration or a similar role.
- Experience and understanding of computer fundamentals and ITIL practices.
- Thorough knowledge of security policies and procedures.
- Strong communication skills with the ability to build relationships with different key stakeholders.

Why Datacom?


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