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Assistant Café

2 months ago

Christchurch, New Zealand LS Travel Retail Full time

**Work for a global leader in travel retail**:

- **Full-time permanent position**:

- **Ongoing training & career progression opportunities**:

- **Staff discount across the Pacific network**:

- **Paid volunteer and well-being leave**

**Are you passionate about good coffee? Do you want to work for a global leader in travel retail?**

We are seeking enthusiastic and driven hospitality leaders to join our teams at **Hub **and **Icons** at **Christchurch Airport** as our new **Assistant Managers **to support our teams in delivering a high level of customer service across our Christchurch Airport food service sites.

Your role as **Assistant Café/Store Manager** is to provide friendly and efficient service to our customers by delivering a high-quality product and a memorable experience before they jet off on their trip. Responsible for the management of the store and team in the absence of the Store Manager, this is a hands-on role that will require you to work alongside all team members to achieve high service outcomes and build a positive team environment. To operate at the optimum level you will have at least 2 years of experience in leading a team in a café or retail environment.

**We are looking for a leader who will**:

- Demonstrate solid café/food service experience and people management skills
- Be a strong communicator & team motivator with professional presentation standards
- Provide effective training to staff in the areas of customer service, product knowledge, inventory control, and merchandising
- Demonstrate an understanding of coffee and coffee-making techniques
- Demonstrate knowledge of regulations relating to food safety (certification will be highly regarded)
- Have confidence training teams in food safety standards
- Champion maturity, initiative, and a sense of urgency
- Demonstrate experience with stock handling processes

As we're located in a dynamic airport environment, we operate outside typical business hours. We are looking for someone who is reasonably flexible with availability as trading hours will fall outside normal business hours.

**Lagardère AWPL is the Pacific region's largest and most experienced Travel Retail operator. **We are globally enabled through the backing of Lagardère Travel Retail, and our passionate teams across Australia, New Zealand and Noumea are empowered to execute locally for our customers and landlord partners. Lagardère AWPL operates over 150 stores and we are the only operator in the region able to offer our customers and partners unique experiences across four distinct business lines; Travel Essentials, Speciality, Duty Free & Luxury and Food Service.

Our friendly teams are committed, enthusiastic and share a passion for delivering unparalleled customer service in retail & hospitality driven by our core values of **Excellence | Adventure | Respect.