Customer Support Supervisor
4 months ago
**About us**
Waste Management is New Zealand's leading resource recovery, recycling, and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do.
We have an exciting opportunity for a Customer Support Supervisor to join our Municipal team based in Christchurch.
**About the role**
Reporting to the Regional Manager, the role sits within the Canterbury Municipal Leadership group. Specifically overseeing the South Island Municipal Customer Support Team whilst also working closely with operations and key customers.
Key responsibilities of the role include systems implementation, asset management, preparing weekly and monthly reports for a range of contracts, preparation of monthly financial claims for municipal contracts, maintaining data information and reviewing admin processes to ensure the needs of the business are met.
**About you**
To be successful in this role you will have proven leadership experience with the ability to coach, motivate and positively influence your team. You also bring a proactive and positive attitude and the ability to instantly build rapport with both internal and external customers.
You're customer-centric, a strong relationship builder, flexible, adaptable to change, and comfortable challenging the status quo. Knowledge of ERP systems is also essential for this role.
**In return**
We offer a competitive salary and we will invest in your personal development and provide future career opportunities. We also offer a great company culture, and you will get to work with a strong team of like-minded individuals.
**How to apply**
WM is an EEO employer and promotes drug and alcohol-free workplaces.
You must be in New Zealand and hold a current work visa/residency or NZ citizenship.
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