Parts Assistant

1 day ago


Auckland City, New Zealand Universal Business Team Full time

The Company
Farmgard is a family-owned and operated business. Our client is a leading provider of Farm and Agricultural Machinery to the New Zealand market. They have enjoyed over 40 years of success to date, this family-owned and operated business is continuing to grow, and now they are eagerly awaiting the arrival of their new Parts and Warehouse assistant.
Farmgard remains at the forefront of its industry and has worked hard to create a collaborative progressive and engaged team culture. It's imperative for the Leadership team to understand how they are aligning to their key values, employee engagement, and overall job satisfaction.
The Role
The role is responsible for organising the safe and efficient receipt, storage, and despatch of warehouse goods for the Parts Department as well as working on the service desk to deal with customers and their parts requirements. We are keen to speak with people who have a positive attitude, an ability to be well organised, and someone who can provide exceptional customer service.
Ideally, this role would suit someone who has a background in either agriculture, parts, or comes from a service-based environment, but we would welcome suitable applicants who are keen to commence in a new role or embark on a career change.

**Key responsibilities will include**:

- Receive, receipt and allocate/label all inwards goods & parts
- Contact customers for collection of parts where required
- Verify packages according to order and invoice (quantity, quality, and price etc)
- Assist and arrange outward goods for transportation & in collaboration with Operations Manager if required
- Label deliveries ensuring that they are invoiced and allocated to their designated place
- Error free picking and packing of all goods for dispatch
- Maintain accurate records and assist in inventory control for parts (i.e., stock take)
- Maintain daily & assist with show room displays, assemble equipment e.g., Stihl for showroom display where required
- Manage & Maintain cleanliness and order of warehouse
- During the time in Warehouse: Assist parts interpreters with overflow of customer enquiries both face to face & via phone where required
- Respond to all workshop parts requirements (pricing, pre-picking, and supplying)
- Update customer records and handle payments as and when required
- Order procured parts ensuring accuracy of order numbers including quantity, ETA and price

**What we are looking for**:

- Positive attitude, and interested in developing their own potential
- People orientated, team player with well-developed communication skills (both verbal and written)
- Ability to cope under pressure in a calm professional manner
- Value operational efficiency and focused on continuous improvement
- Problem solver with the ability to ‘think outside the square'
- Passion for machinery
- Strong attention to detail, diligence and follow through
- Good time management skills, organised and commercially focused
- Excellent numeracy and financial acumen skills,
- Must relate to the company's core values

**What is in it for you**:

- Toyota Hilux for work use (Travel to and from work)
- Laptop for work use
- Work for a company where strong family values are at the core of their business


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