Trade Support

2 months ago

Auckland City, New Zealand Mitre10 Full time

**Our organization**

Mitre 10 is New Zealand’s largest home improvement retailer, with 84 stores nationwide, all independently owned. As a cooperative, Mitre 10 fosters a strong commitment to supporting local communities while providing quality products through a national network of resources, infrastructure, and expertise. Life at Mitre 10 is dynamic and fast-paced, offering plenty of opportunities to grow in a business that values innovation and customer service.

Riviera Hardware Holdings Ltd. is proud to be the largest group of Mitre 10 stores within this national network. Since our inception in 2009 with the opening of our first Mitre 10 store in Warkworth, we have expanded to include five Mitre 10 MEGA stores: Albany, New Lynn, Warkworth, Whangaparaoa, and Silverdale. Our stores are not only known for their extensive product range but also for offering a one-of-a-kind shopping experience, including Columbus Coffee cafés. Additionally, we operate a Distribution Centre and own our own Frame and Truss Manufacturing Plant, ensuring end-to-end service for both retail and trade customers.

As a Kiwi-owned company, Riviera Hardware Holdings retains the close-knit, family feel of a small business, while benefiting from the national infrastructure and support of the Mitre 10 cooperative. This balance allows us to provide exceptional service and products while maintaining our roots in the community

**About the job**

Competitive salary and range of employee benefits including a generous staff purchase scheme at select Columbus Café’s and Mitre 10 stores On-site role located in New Lynn; Permanent, full-time opportunity (40 hours per week). Monday to Friday (07:00-16:00). Our dynamic team is dedicated to delivering top-quality products and unparalleled service to our customers, ensuring a seamless and cost-effective Trade experience. This is your opportunity to advance your career within our prominent "big box" store format.

**About the role**

As we continue to uphold our commitment to excellence, we're seeking a _skilled sales coordinator / sales administrator_ to seamlessly transition into the role. You would report to the Trade Manager of Mitre 10 MEGA New Lynn and your role will be pivotal in providing outstanding customer service and adept administrative support to our successful Trade Sales team and customer base.

**What will you bring?**
- _ You would have a minimum of 2 to 3 years’ experience working in a high-performing, busy trade environment in a support capacity._
- You would have an operational knowledge and understanding of the supply chain process.
- You would be a communications whiz managing multiple relationships efficiently and effectively with internal and external stakeholders, customers and suppliers alike.
- You would be known for your organizational and time management skills as well as your methodical approach to work.
- You would be sales driven and pride yourself in being a customer focused professional.
- Words like resilience, tenacity and continuous improvement would accurately describe you.
- You would have the ability to work under pressure and prioritize effectively.
- You would have a high level of IT competence.
- Additionally, possession of a Full Class 1 New Zealand Driver’s license would be advantageous.

**What would your day involve?**
- Your day could include some procurement, preparing tenders and quotes, maintaining quote data and identifying trends, following up on/converting quotes, price negotiation & invoicing, taking and processing orders, dealing with client enquiries and organizing transport for direct to site orders (basically following orders through from inception to delivery).
- You would be working independently and as part of a wider team on both day-to-day accountabilities and project work.
- Proactively provide solutions to prospective and existing customers, by exploring their needs and recommending solutions as appropriate
- Contribute to a collaborative atmosphere with a positive, helpful and friendly attitude

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