Customer Partnerships Lead

4 weeks ago


New Plymouth, New Zealand Datacom Full time

Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
What you’ll do
As Customer Partnerships Lead at Datacom, you will work with our clients to develop and maintain strategic partnerships aimed at driving growth and success. You will be part of a company that believes in exploring new possibilities to solve technological challenges across the world, while remaining truly local at heart. Our cutting-edge work with the latest projects is what sets us apart, and we need someone who is passionate about IT solutions and ready to push boundaries with us.

**Responsibilities**:

- Strategic planning and execution of acquisition for new customers in your value creation role
- Focused on new customer acquisition and the exceptional growth (white space) within our existing and new customer portfolio
- Net new customers into Datacom’s portfolio, that positively contribute to our revenue and margin performance.
- Execution of significant new business opportunities within your customer portfolio in your value realisation role.
- Conducting product demonstrations (where applicable) and coordinating the preparation of sales proposals, tenders/bids, and contracts.
- Account planning and consultation and collaboration across the lines of business, including regular structured internal communication.
- Development of the Account Management plan, encompassing vision and aspirational goal setting, along with customer specific strategies that deliver value & drive Datacom business growth.
- Identify and contribute to the development / creation of new services for your customer portfolio and Datacom objectives

**Collaborate with wider Datacom to deliver**:

- Development of a customer portfolio strategy that will deliver growth & profitability.
- Focus on excellent service delivery for contracted services and incremental growth along with identification of significant business opportunities within your client base.
- Lead and manage the team in the execution of the account plan and objectives and provide regular periodic updates on progress to plan.

Engage with the local ecosystem and our customers to develop opportunities and support others who are doing the same. Support our customer focused professionals to reshape and reorient Datacom’s customer relationships to a relationship based on the creation of customer value at every opportunity, growing a quality opportunity pipeline effectively and extensively.

**Benefits**:
Why Datacom?



  • New Zealand Countdown NZ Full time

    Key role in delivering one of Aorearoa’s much loved Loyalty programs - Execute our partnership strategy with new and existing relationships - Great career move as we grow our Loyalty ambitions - Flexible working environment, supportive culture. **Ready to make an impact?** At CountdownX we’ve just completed a large scale operating model review as we...


  • New Plymouth, Taranaki, New Zealand Nz Optics 2015 Ltd Full time

    About Our PracticeNZ Optics 2015 Ltd is a well-established and reputable optometry practice with a long history of providing excellent eye care services to our community. We pride ourselves on our commitment to customer satisfaction and our friendly, approachable team.We are seeking an experienced optometrist to join our team and contribute to the growth and...


  • New Plymouth, New Zealand NCCR RNA & Disease Full time

    Classification: Community Services & Development Kia toka ianei te ara whakakaha i te hāpori, kia toitū te whenua, kia toitū tangata, kia toitū te maunga. Toi Foundation is a philanthropic organisation with the purpose to support our communities to build a thriving, inclusive and equitable Taranaki. The Foundation is always looking to the future with...


  • New Plymouth, Taranaki, New Zealand NCCR RNA & Disease Full time

    Classification: Community Services & Development Kia toka ianei te ara whakakaha i te hāpori, kia toitū te whenua, kia toitū tangata, kia toitū te maunga.Toi Foundation is a philanthropic organisation with the purpose to support our communities to build a thriving, inclusive and equitable Taranaki.The Foundation is always looking to the future with...


  • New Plymouth, New Zealand NCCR RNA & Disease Full time

    Classification: Community Services & Development Kia toka ianei te ara whakakaha i te hāpori, kia toitū te whenua, kia toitū tangata, kia toitū te maunga. Toi Foundation is a philanthropic organisation with the purpose to support our communities to build a thriving, inclusive and equitable Taranaki. The Foundation is always looking to the future with...


  • New Plymouth, Taranaki, New Zealand Taituara Full time

    Company OverviewNew Plymouth District Council (NPDC) is a dedicated organization serving the community and enhancing the quality of life for residents, workers, and visitors.We are guided by the principles of Te Tiriti o Waitangi and foster partnerships that respect and celebrate our district's rich cultural heritage.The OpportunityWe have a one-year...


  • New Plymouth, Taranaki, New Zealand Taituara Full time

    Join us at New Plymouth District CouncilWho are we?- Ko wai matou?New Plymouth District Council (NPDC) is dedicated to serving our community and enhancing the quality of life for those who live, work, and visit here.We are guided by the principles of Te Tiriti o Waitangi and are committed to fostering partnerships that respect and celebrate our district's...


  • New Plymouth, New Zealand New Plymouth District Council Full time

    Join Us at New Plymouth District Council! Tūhono mai ki Te Kaunihera-ā-Rohe o Ngāmotu! Who Are We? | Ko Wai Mātou? New Plymouth District Council (NPDC) is dedicated to serving our community and enhancing the quality of life for those who live, work, and visit here. We are guided by the principles of Te Tiriti o Waitangi and are committed to fostering...


  • New Plymouth, Taranaki, New Zealand The Warehouse Part time

    Company OverviewThe Warehouse is a leading retailer in New Zealand, operating under several well-known brands. Our company's mission is to deliver exceptional customer experiences while staying committed to sustainability and community initiatives.As part of our team, you will contribute to making a positive impact on the lives of our customers. We strive to...


  • New Plymouth, New Zealand TSB Full time

    Head of Digital and Customer Experience New Plymouth, Wellington and Auckland are the preferred locations Permanent, Full-time At TSB, you’ll be part of a profit for purpose organisation, that empowers and enables you to be your best and make a positive difference for the people you work with, and the communities you are part of. About the role We are...


  • New Plymouth, Taranaki, New Zealand The Warehouse Full time

    **Company Overview**The Warehouse is a leading retailer in the country, committed to providing excellent customer service and a wide range of products at affordable prices. We are currently seeking a Nightfill team member to join our team at one of our stores.


  • New Plymouth, Taranaki, New Zealand Tsb Full time

    About UsWe are a profit-for-purpose organisation that empowers and enables our employees to be their best selves and make a positive difference for the people they work with and the communities they are part of.The OpportunityWe are seeking a seasoned design leader who will take full responsibility for our customer experience and guide the design team in...


  • New Plymouth, Taranaki, New Zealand New Zealand Red Cross Full time

    RequirementsTo succeed in this role, you'll need:A minimum of 2 years' experience in a management role, preferably in retail or customer service.Demonstrated knowledge of retail operations, stock management, sales drivers, administration, banking, and cash handling.Proven leadership skills, including the ability to lead, motivate, train, and develop...


  • New Plymouth, New Zealand TSB Full time

    Head of Digital and Customer ExperienceNew Plymouth, Wellington and Auckland are the preferred locationsPermanent, Full-time At TSB, you’ll be part of a profit for purpose organisation, that empowers and enables you to be your best and make a positive difference for the people you work with, and the communities you are part of. About the role We are...

  • Customer Services

    5 days ago


    New Plymouth, Taranaki, New Zealand Avis Budget Group International Part time

    Our New Plymouth location provides a supportive, friendly, and caring environment for people with similar attributes to join our team.Part-time position available (working 25-hours per week)Entry level position with training providedStable, global organisation with opportunity to move internallyAbout the role:As what we call a Rental Operations Agent, you...

  • Customer Services

    4 days ago


    New Plymouth, Taranaki, New Zealand Avis Budget Group Part time

    Our New Plymouth location provides a supportive, friendly, and caring environment for people with similar attributes to join our team.Part-time position available (working 25-hours per week)Entry level position with training providedStable, global organisation with opportunity to move internallyAbout the role:As what we call a Rental Operations Agent, you...

  • Retail Store Lead

    7 days ago


    New Plymouth, Taranaki, New Zealand Torpedo7 Full time

    About UsTorpedo7 is a retailer that aims to make the outdoors accessible to everyone. Our stores across New Zealand offer a wide range of outdoor gear, apparel, and footwear. We pride ourselves on our homegrown products designed to help Kiwis enjoy their beautiful backyard.We are looking for a dynamic leader who can inspire and motivate a team. As the Store...


  • New Plymouth, Taranaki, New Zealand Mitre 10 (New Zealand) Limited Full time

    Company OverviewMitre 10 MEGA New Plymouth is a leading retailer in the DIY market, committed to providing exceptional customer experiences. With a strong focus on quality products and expert advice, we strive to make every customer's visit a success.Sales OperationsThis role involves working at the service desk and trade checkout, handling customer...


  • New Plymouth, Taranaki, New Zealand Knight Group Ltd Full time

    **Job Overview**Knight Group Ltd is a leading office furniture provider in New Zealand, renowned for its commitment to quality and customer satisfaction.We are seeking an experienced Production Manager to oversee our manufacturing operations, ensuring efficiency, consistency, and adherence to quality and safety standards.The successful candidate will have a...


  • New Plymouth, Taranaki, New Zealand Tsb Full time

    Head of Digital and Customer ExperienceNew Plymouth, Wellington and Auckland are the preferred locationsPermanent, Full-timeAt TSB, you'll be part of a profit for purpose organisation, that empowers and enables you to be your best and make a positive difference for the people you work with, and the communities you are part of.About the roleWe are seeking a...