Guest Services

**Located at the stunning Waiheke Backpackers Hostel**:

- **Permanent, fixed term and casual roles with full-time/part time hours are available**:

- **Immediate start**

**He angitūtanga: The opportunity**

Auckland Council’s Parks & Community Service department has opportunities for enthusiastic and customer focussed individuals to join our team, working at the stunning Waiheke Backpackers Hostel. These roles are permanent, fixed term or casual opportunities with full time or part time hours available. You would be working in an amazing location above Onetangi Beach, where you will support the team with the day-to-day operation of the backpackers.

Day-to-day you could expect to work on:

- Customer service and front-of-house responsibilities
- Managing guest bookings and registration
- Payments, and cash handling
- Housekeeping duties

You’ll be working closely with an amazing collaborative team to ensure our guests’ have a positive and memorable experience with us.

**He kōrero mōu: About you**

We are seeking an enthusiastic, and customer focussed person to join our team. A friendly and helpful attitude, and the ability to act on your initiative is key.

We will be looking for following skills:

- Computer literacy
- Administrative/reception & cash handling experience
- Excellent communication & problem-solving skills
- Good level of fitness, work ethic and sense of humour
- Team player but can be autonomous

The backpackers is open 365 days a year, we are especially busy throughout the summer months, so having the ability to work flexible hours, weekends, public holidays, and additional shifts is required.

**Ngā āhuatanga kei a mātou: What we offer**

In this his role you will support the team in providing a memorable experience for all our guests. It offers you variety and plenty of opportunity to help improve services.

As an Auckland Council employee, you will have access to a fantastic range of benefits, including financial and health services, store discounts, and discounted membership with our leisure centres.

Auckland Council is one of the largest local authorities in the South Pacific providing essential services and facilities to more than 1.5 million people. We are progressive socially, culturally and environmentally while we work towards creating change having an impact on our journey to becoming a world-class city for our ratepayers and residents. In return for your hard work, you can expect a flexible and supportive work environment.

**_Ehara taku toa, he takitahi, he toa takitini. My success is not mine alone, but the success of many._**

**You can find the position description** here

**Applications close**: Tuesday 21st May
- Our employer Kiwisaver contribution is additional to base salary offered._
- Auckland Council is committed to the protection and well-being of children. This role is classified as a Children's Worker role under the Vulnerable Children Act 2014 and is deemed a safety-sensitive position. As such applicants will be required to undergo police vetting and a drug test prior to commencing employment._