Library Assistant

**About Tauranga City Council**

Tauranga City Council is one of Tauranga's largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused team. To highlight that our people are our greatest asset, we offer a wide range of benefits that include 5 weeks annual leave, career development and an active social club. We always strive to ensure that you feel valued and supported in the workplace.

**About the role**

**This library role is based at He Puna Manawa, 21 Devonport Road, Tauranga CBD.**
**This is a permanent position, 24 Hours per week, worked Tuesday from 11:00am - 4:00pm; Wednesday from 8:30am - 4:00pm; Friday from 11:00 - 5:30pm**;** and Saturday from 9:00am - 4:00pm**.**

Every day our library team provides great service to a wide range of customers in a thousand different ways. While we love books, that's not that all we do in modern libraries. We are all about the community - helping everyone to access information, digital technology, community services, events, and programmes.

As a **Library Assistant** you'll be:

- Providing a wide range of customer service to all our library users
- Accurately and efficiently completing library tasks such as issuing, returning, and shelving
- Sharing your knowledge of our varied collection with adults and children
- Connecting customers to our digital resources such as eBooks and e-audio
- Assisting with library events and programmes
- Helping customers with printing, scanning, using our public computers, and connecting to Wi-Fi
- Upskilling your knowledge of Te Ao Māori, library databases and computer programmes, changes in technology, and health and safety

**What you'll need to succeed**
- Excellent customer services skills
- An ability to engage with everyone within our diverse Tauranga City community
- Resilience when dealing with challenging customers and situations
- Knowledge of popular IT programmes and devices
- Physical fitness - you are on your feet most of the day
- Confidence working with groups of adults and children during events and activities

**How to apply**

If you're passionate about libraries and about Tauranga's future, and you're keen to be part of a fun and supportive team, we'd love to hear from you. Please send your Curriculum Vitae and a cover letter telling us why you'd like to work with us and what great skills and experiences you'll bring to our team.

**Applications will close Wednesday 10**th** May 2023.**
- _ Our selection process may include behavioural interview(s), psychometric and ability assessments, reference checks, and pre-employment screening._

**Job Details**:

- Reference #
26188- Posted on
02 May 2023- Closes on
10 May 2023 23:55- Location(s)
CBD Library- Expertise
Libraries and Community facilities- Job level(s)
Experienced- Work type(s)
Permanent Part-time