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Restaurant Manager

1 month ago

Bay of Plenty, New Zealand Mount Eatery Limited Full time

What we offer:

- A full time permenant role
- 30 minimum hours per week
- 45 maximum hours per week
- The salary range is between $25-35 per hour depend on skills andexperience

In your role as a Restaurant Manager at Mount Eatery you will:

- Leading a front of house team and partnering with the kitchen to ensure asmooth running of service.
- Fostering a positive and productive team environment.
- Problem solving and dealing with any customer issues or complaints. Input toprocedures and policies to improve service, staff management and processes.
- Participate as a constructive member of the management team with the viewto maximizing business sales volumes and profitability.
- Manage staff in a fair and equitable manner, take appropriate disciplinaryaction when required and comply with best practice and establishmentregulations.
- Ensure customer service is maintained at a high standard.
- Address customer needs, comments, and complaints.
- Take customer bookings and help serve food and drinks.
- Ensure food is prepared and cooked to set company specifications.
- Organise supply purchases and keep stock records.
- Manage and store vendors’ contracts and invoices.
- Plan budgets and cost control methods to minimize expenses.
- Plan menus with cooks or chefs.
- Marketing and promotion.
- Organise food and beverage events, promotions, and advertising.
- Hire, train, manage and supervise staff.
- Create staff schedule to ensure appropriate staffing.
- Assist with payroll and maintain all relevant records.
- Adhere to and enforce employee compliance with health, safety, andsanitation standards and legal regulations.
- Keeping up to date with industry trends.
- At least 3 years of experience in a similar role or NZQA Level 5
- Experience in managing people and leading teams.
- Outstanding customer service and people skills
- Good understanding of food items, ingredients, preparation techniques andflavors.
- Availability to work a Monday - Sunday roster
- Be eligible to work in New Zealand.
- Honest and reliable.
- Good communication skills.
- Strong work ethic.
- Proactive & self-motivated.
- Good personal hygiene

If you are interested in this position, we would love to hear from you.