Entry Level Tech Assist

4 weeks ago

Auckland City, New Zealand Aurecon Group Full time

Want to bring ideas to life?

You're in the right place. If you're looking for a fresh tech challenge, why choose Aurecon? It comes down to one, crucial question - what kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything - from the local community to the entire planet. One of those decisions is: who do you decide to work for?

How will your ideas contribute to shaping what's next?

As a new Tech Assist Specialist based in Tāmakai Makaurau Auckland, you'll be a vital part of the in-house IT team who are changing the way we support our people across Aotearoa. Your role will include:
- Delivering outstanding customer service, bringing enthusiasm and a collaborative work ethic- Taking ownership of cases and managing them to resolution effectively and proactively in-line with service level targets-
- Maintaining accurate and comprehensive log entries of faults- Some domestic travel between Tāmaki Makaurau Auckland, Kirikiriroa Hamilton, and Tauranga as required

How will your future be shaped by us?

Joining Aurecon means you'll be at the award-winning edge of innovation and sustainability. The Australian Financial Review ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus, we were Consult Australia's large firm of the year.

You really can bring your whole self to work and be confident your voice will be heard. We don't just claim we're inclusive and innovative, as proven by the independent awards and accreditations we've gained. We have been recognised for our culture of innovation, gender equality, and our LGBTI+ inclusion.

On a personal level, you'll have access to flexible work hours, remote work, working holidays, part-time and job share options. You'll continue to grow, thanks to learning and development opportunities that further your eminence, leadership, and professional accreditations. Outside of work, you'll be further supported with competitive paid parental leave, cultural public holiday swaps, and wellbeing support programmes.

What are we looking for from you?

You have a genuine passion for re-imagining problems and continuous learning to help shape the future.

We value to that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life.

This role will suit a fresh IT graduate looking to kick-start their career in a professional services environment supporting a busy office. The successful applicant will have the following:
- Strong interpersonal skills with the ability to work independently as well as part of a team- An NZ full driver license- Strong technical aptitude with the ability to quickly learn new software and technologies- Experience with Windows, Microsoft 365, Active Directory, printers, and hardware & software support- Experience with installing (and removing) of Windows operating systems- A tertiary qualification in Information Technology, Computer Science, or similar, or equivalent experience & passion from which comparable skills, knowledge, and abilities have been achieved

Who is Aurecon?

Aurecon's strength has always been our people. It's our people who build our shared purpose and bring ideas to life. It's our people who imagine and co-create with clients a better future for people and the planet. Of course, you'll probably know many of our award-winning projects. The new Allianz Stadium in Sydney? That was us. Tāmaki Regeneration in Auckland? That was us, too. And the Tseung Kwan O Interchange in Hong Kong? You guessed it, us So, when you join us, you'll be joining a community working together to tackle some of the world's most complex challenges.

Ready to bring ideas to life?

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