Hc Csw
3 weeks ago
**Position**: Te ikoa o te tūraka - Health Coach / Community Support
Worker - East Otago
**Hours**: 0.7 FTE (28 hours per week), consisting of 0.5 FTE
Health Coach and 0.2 FTE Community Support Worker**
**Responsible to**:Sport Otago Healthy Lifestyles Manager
**Key Relationship with**:Clients and their family/whanau**, **Primary Care Practices**,**
General Practitioners and Practice Nurses**, **Southern District
Health Board, Hospital, Community Services, Allied Health
Teams, Community Providers, Non-Governmental
Organisations, Consumers, Rural Hospitals, Rural
Providers, Accident Compensation Corporation, St John.**
**Functional Relationship with**: Health Improvement Practitioner, Primary Mental Health
Team, Clinical Teams, Practice Network Team, Sport Otago
Programme Staff.
**Sport Otago Vision**:Every Otago whānau active every day.
**Sport Otago Purpose**:To enhance individual and community wellbeing through physical
activity.
**Sport Otago Values**Edgy/Whakākarangi: To stand out from others. Modern, adaptive, innovative, tenacious, at the
forefront, experimental, push the boundaries.Open/Pono: Being welcoming and accepting, honest, open to new ideas, willing to learn,
vulnerable, embracing diversity, having integrity.Connected/Tūhono: Collaboration, partnership, teamwork, nurturing, maintaining, promoting,
and building our staff and communities strengths, looking after our people, respect for each
other and those we interrelate with - kotahitanga.Excellence/Hiranga: Being the best we can be, being evidence based, always producing high
quality work, having high standards, our whānau live the organisations values and possess the
required skills, our practices keep our whānau safe and healthy.
He rōpū tina tika mātou e tautoko ana, a wero ana ki a mātou anō hei autaia.
He tangata, he tangata.
We are a friendly, inclusive team who support and challenge each other to be extraordinary.
It is people, it is people.
**Purpose of Position**
To work within the community and a general practice as a regular team member, helping patients
gain the knowledge, skills, tools, and confidence to become active participants in their own care,
enabling them to reach their self-identified goals. The Health Coach / Community Support Worker
is required to work collaboratively with a patient to develop an active partnership, motivating them
to make positive lifestyle changes, reduce high-risk behaviours, manage stress, and improve their
health and wellbeing.
To be actively engaged with utilising an integrated ‘Model of Care’ that supports clients’ needs
and enables them to move seamlessly between services in general practice and if needed, District
Health Board, non-government mental health and addiction services, and other community
support networks.
To work with other Health Coaches and Community Support Workers, Healthy Lifestyles Manager
and the Toku Oranga (Access and Choice) collective to refine the services delivered for the New
Zealand context.
**KEY TASKS** **PERFORMANCE INDICATORS**
**General Practice Team **All relevant meetings for the general practice team are attended.
**Participation**Active participation within the Close working relationship with the general practice’s Health
general practice team and Improvement Practitioner is developed.
support for building team
competence in general health, Close working relationships with the practice nurses are
mental health, and addictions.** **developed.
Clear documentation of all general practice-related activity.
When referrals are received from other members of the general
practice team, ensure the team members are informed and kept
up to date with the Health Coaching and Community Support
Worker activities.
**Service Delivery **Knowledge of the Health Coaching model and ability to implement
Delivery of high quality the model, demonstrated by:
Health Coaching and
Community Support Worker Providing self-management support through:
services.** ** Providing information and education.Teaching health management skills.Working with individuals, whānau, and groups.Promoting behaviour change.Teaching problem solving skills.Encouraging participation and follow-up in health service
delivery.
Working in partnership with the patient to assist them to
develop a behaviour-change action plan.
Bridging the gap between clinician and patient by:
Serving as the patient’s liaison person.Ensuring the patient understands and agrees with the health
care plan.Providing cultural support.
Helping patients navigate the health care system through:
Connecting the patient with resources and services.Ensuring the patient’s voice is heard.
Offering emotional support by:
Showing interest and compassion.Teaching coping and stress management skills.Asking about emotional issues.
Serving as a continuity figure by:
Establishing a trusting relationship.Being available at agreed times.Providing active follow-ups.
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