Pharmacy Trainer

2 weeks ago


Auckland City, New Zealand L'Oreal Full time

**About the Role**:
As a Pharmacy Training Specialist, you will be responsible for developing and executing a data-driven strategic call plan within a defined territory. Your focus will be on engaging with pharmacists, pharmacy assistants, and other key team members, ensuring they are up-to-date on our innovative product ranges. This involves:

- ** Strategic Engagement**: Implementing a targeted call plan to effectively engage pharmacy teams, identifying training needs, addressing concerns, and providing tailored support.
- ** Relationship Building**: Cultivating strong relationships with pharmacy teams based on rapport and trust.
- ** Product Expertise**: Maintaining in-depth knowledge of our products and the science behind them, including skin conditions and disorders.
- ** Market Intelligence**: Staying abreast of industry trends, competitor activities, and pharmacy insights to effectively position our brands.
- ** Training Delivery**: Conducting engaging and informative training sessions on our product ranges, including roadshows, banner training, and individual pharmacy calls.
- ** Event Representation**: Participating in trade fairs, customer events, and conferences as required.
- ** CRM Management**: Maintaining accurate customer records and utilizing CRM software for reporting and documentation.
- ** Collaboration**: Partnering with field brand peers (commercial, medical) to align strategic plans and drive sales growth.
- ** Continuous Improvement**: Identifying and providing feedback for future training needs and collaborating with internal teams to develop strategic training approaches.

**About You**:

- A strong understanding of scientific principles, evidence-based skincare, and the management of skin conditions and disorders.
- Excellent verbal and written communication skills.
- Knowledge of the L’Oréal Dermatological Beauty product range is a plus.
- Proven ability to design, implement, and deliver effective training programs.
- Confident presentation and public speaking skills.
- Ability to engage, manage, and direct training classes.
- Experience in the beauty or pharmacy industry is highly desirable.
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