Case Manager

7 months ago

Waikato, New Zealand New Zealand Government Full time

Permanent, Full time
- Monday - Friday 37.55 hours per week - 8.25 am - 5.00 pm
- Face to face case management
- Source employment and training pathways for clients
- Salary range starting $66,660 with annual progression

About the role
As a Case Manager you help clients access a wide range of tailored support. This face-to-face Case Management position includes having in-depth discussions with clients to uncover opportunities for employment and financial independence as appropriate.
You provide a range of support such as addressing housing instability through early intervention to secure tenancy, employment, vocational and training pathways that are aligned to individual needs.
You will also work on the housing and income support queue and ensure that clients are supported financially and receiving their full and correct financial entitlement.
You partner with clients to help them navigate through changing labour markets and opportunities, with the goal of securing sustainable employment.

What skills do I need to be a Case Manager?
You need to be able to have great time-management skills and make good decisions. Strong relationship and negotiation skills are desired and the ability to motivate and empower others to overcome barriers in a non-judgmental way.
You need to also be comfortable working in a fast paced, pressured environment and enjoy navigating through unexpected challenges.
You need to have strong facilitation, planning and organisational skills.

What are the benefits of being a Case Manager?
The most significant benefit is being able to help people. It is an amazing feeling when you help someone get sorted financially; into work or ensuring support is there for someone who isn't able to work.

What We offer
Training and on-going professional development
Regular coaching and a supportive team environment
Annual pay progression
Capability development framework to support your career aspirations with us.
Staff discount on Southern Cross Health Insurance
Lots of practical wellbeing support through Poutuarā - peer support, Employee Assistance Programme as our vision is to have a workplace where everyone has a sense of purpose, feels valued, are thriving and showing compassion towards self and others.
$400 Vision care subsidy service towards your costs of eye tests, glasses and contact lenses
Accident insurance coverage for MSD staff

Position Description

**Salary range**: $66,660.00 - $80,585.00

About us
The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

How to Apply
*
- What do you think makes a great case manager and how do you see yourself fulfilling this role and responsibilities of the position?
- Tell us about your knowledge of the local community that we serve and how you gained this knowledge.
- Describe a time when you have helped someone towards achievement of a professional or personal goal and the challenges and successes of this experience

Joining us
Joining MSD means being part of a whānau that celebrates the diversity each individual represents.
We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment.
We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.

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