Duty Manager

4 months ago


Mount Roskill, New Zealand Foodstuffs North Island Full time

Are you experienced in managing people either in a supervisory or leadership role?

Do you have previous Grocery/Retail experience?

**New World Mt Roskill **is currently seeking an engaging, customer focused individual to work as a Duty Manager.

**ABOUT THE ROLE**

In the absence of Department Managers and other members of the Senior Leadership Team, you will be responsible for ensuring a consistently fresh and appealing shopping experience for customers.

Your responsibilities will include:

- Circulating around the shop floor regularly to maintain the store’s overall appearance.
- Replenishing Grocery department and monitoring staff within Grocery
- Monitoring department staff to ensure service and productivity levels are maintained.
- Controlling store security ensuring the store is secured after each day’s trading.
- Completing end of day procedures and report back to department managers with any issues
- Following store processes with regard to product recalls and customer complaints.

This is a full-time role.** The roster is** **Tuesday - Saturday**

**ABOUT YOU**

At New World Mt Roskill, our people play a vitally important role and are a major contributor to our store’s success. To be successful in this role you will:

- Have experience, and be confident in providing clear and consistent direction to staff
- Be approachable for both customers and staff
- Provide consistently high levels of customer service.
- Have great attention to detail and a good command of written/spoken English
- Be physically able to carry out manual handling of product at different levels
- Have a Managers Certificate and a forklift license and previous forklift experience and or suitable to quality for one

In return we can offer not only a competitive rate of pay but also a number of attractive employee benefits. Your career with us will also be supported by opportunities for training, development and progression.



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