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Quality & Regulatory Associate

2 weeks ago

East Tamaki, New Zealand Fisher & Paykel Healthcare Full time

**About the company**

We are a world leader in the delivery of medical devices for use in respiratory care and acute care and in the treatment of obstructive sleep apnea. We are inspired by providing solutions that improve the care and outcomes for our customers and their families and ultimately the wider global healthcare system.

Our Quality & Regulatory team is dedicated to improving patient care and outcomes. The global Post-Market Surveillance team manages regulatory compliance in the 120+ countries we sell our products in and drives continuous improvement by monitoring our products and services in the market.

**About the role**

This role sits within our Post Market Team. You will be working in a highly dynamic environment while constantly interacting with our Offices, Engineering, Regulatory and Quality teams in New Zealand and around the world. The role supports the Distribution team to meet quality and regulatory requirements of ensuring product safety and effectiveness.

As a Quality & Regulatory Associate your responsibilities will include providing administrative support and services to the quality team to support the effectiveness of the functions. Other responsibilities include:

- Review, prioritise and effectively manage incoming information, documents, and requests to ensure they are handled by appropriate people.
- Undertake general administration duties such as filing, processing records and maintain databases to ensure accurate information is recorded.
- Aid in the collection of quality data as required.
- Provide adhoc support for Quality related projects where required and/or needed.
- Review systems and processes and suggest improvements to contribute to the efficiency and effectiveness of the function.

You may have the opportunity to develop your career by learning about or specializing in: Continuous improvement methodology, Quality management systems & global medical device standards and regulations.

**Skills and Experience**
- Previous administrative experience, preferably in a large corporate environment or a highly regulated organisation
- Advanced MS suite knowledge and experience using large data sets would be preferable
- Strong written communication skills and prior experience producing high quality reports.
- Proactive, with personal ambition, drive, initiative, and curiosity. Learning agility and willingness to ask questions.
- An ability to proactively look for opportunities and solutions to improve and simplify ways of working.

**Company & culture**

Our success is due to a supportive and friendly culture that fosters innovation and an achievement driven and focused team. We offer exceptional benefits and a commitment to developing our employees. Working with like-minded people, located on landscaped grounds within New Zealand's biggest city and close to all New Zealand has to offer you'll wonder why you haven't made the move to work with us already