Content Developer

A desire to create content by listening to customer voice to design and deliver what they need.
- A focus on transforming how products and services are understood by users

Te Tākinatanga - Our Story
At Toitū Te Whenua Land Information New Zealand, our key role is to ensure New Zealanders have accurate information about where people and places are, that people have confidence in their property rights and that Crown property is well managed for future generations.
From the best way to develop farmland, build a new suburb, manage a high-country farm or navigate on land or at sea, our work and location information help people make better decisions and create economic, social, environmental and cultural value for New Zealand.
Kōrero mō te tūranga - About the role
When New Zealanders buy, sell, or alter property, they want to be certain about details such as location, size, boundaries, and that they're buying from the current owner. All this information is held in our online platform Landonline. Landonline is a world-class system but, at 20 years old, it needs to be modernised. That's where you come in
You will be part of a team responsible for designing, creating, evaluating, updating, and reviewing the Landonline content. This position reports to the Change Enablement Practice Lead within our Digital Delivery group who are leading Modernising Landonline under the programme name of STEP.
The purpose of this position is to design Landonline content this is easy for users to understand and build capability as the platform is modernised. You will;
- Focus on finding the best way to support customers to transition from a system they're familiar with to a new way of working.
- Use data and evidence to design content that gives the user what they need, at the time they need it and, in a way, that supports user capability.
- Help to create an understanding of the power of plain language and content that supports user capability.
- Contribute to content strategies, content patterns, standards, and strategies to bridge between business and user needs.
- Develop your own knowledge and understanding of Modernising Landonline (aka STEP) and the products, services.

He pūkenga tou - Skills & Experience
- Experience designing user centred content. Ability to make complex language and processes easy to understand.
- Experience in presenting information in the right format for what users need, in plain language, making information accessible to all.
- Experience in using data, research, and evidence to review and evaluate content.
- Experience in strategic content design would be helpful.
- Experience in the design and implementation of a digital Self-service customer experience or education for digital projects would be an advantage
- Be able to effectively manage priorities and execute tasks within tight deadlines.

The salary range for this position is $74,739 - $101,117.
Ngā mea e tukuna ana e tātau - What we offer our employees
- Interesting work which impacts NZ
- Eye & ear care reimbursements
- Annual Flu Vaccinations
- Reduced Health Insurance Premiums
- Diverse groups and networks

As an organisation Toitū Te Whenua embraces diversity, encourages work life balance and we have a flexible approach to the way we work which means you will quickly feel connected and valued. Toitū Te Whenua is one of the most engaged organisations in the public sector and people always say what a great place Toitū Te Whenua is to work.
Tono mai - How to Apply
Applications close 8th of June 23. Applications open to people who can work in Wellington.
The goal of the Government is to ensure that all those who can, are vaccinated. To support this, there is an expectation that all employees in the public service should be vaccinated. To meet the needs of the communities and organisations we engage with, our people in high-contact positions may need to be vaccinated.
Toitū Te Whenua is currently undertaking a change programme, known as Organising Ourselves, which is focused on strengthening our connections, our agility and the way we engage and work with our customers and partners. Note that we will be making changes to our ways of working and how we think about and describe our roles as part of this programme.